I have booked in this hotel several times in the past and it was excellent. Recently, however, the management and ownership changed and everything have gone down. The room had no hot shower, one towel and water on the floor. I asked them to fix it and they assured me that it is working. It was not working so one more trip to the reception and I was asked to wait. A long phone call between the desk clerk and someone resulted in a happy decision of moving me to the last available room. I had been told before that there are not available room except only one room waiting for a guest who has not arrived, and we arrived at about 10:00 PM completely tired and looking forward to rest. The new room had a broken desk, no phone (all phones were removed from the rooms), no desk lamp, no kettle, no tea or coffee. There is light on only one side of the bed. No real cable TV. In addition, the door lock works randomly so we need to keep trying a dozen times until it gracefully opens. Our stay was a nightmare and we won't go back again. It is a pity because we used to book in this hotel when it had its wonderful Korean management and ownership.