When you stay at Altstadt Hotel, you'll be within a 15-minute walk of Bahnhofstrasse and ETH Zurich. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. A snack bar/deli, a terrace and a garden are other highlights. Fellow travellers love the helpful staff and breakfast. Public transportation is only a short walk: Helmhaus Tram Stop is steps away and Bellevue Tram Stop is 4 minutes.
Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (CHF 36 per night; includes in/out privileges)
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Beach nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Facilities
Safe-deposit box at front desk
Garden
Terrace
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Portable fan
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Local maps
Restaurant dining guide
Special features
Dining
Altstadt Bar – This bar serves breakfast and light fare.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 20 for adults and CHF 20 for children
Airport shuttle service is offered for an extra charge of CHF 65.00 per vehicle
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for CHF 40.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 10 per pet, per night
Parking
Self-parking costs CHF 36 per night with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number CHE-169.051.025
Also known as
Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich
Frequently asked questions
Does Altstadt Hotel offer free cancellation for a full refund?
Yes, Altstadt Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Altstadt Hotel?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Altstadt Hotel?
Yes. Self-parking costs CHF 36 per night. Electric car charging is available.
Is an airport shuttle service offered by Altstadt Hotel?
Yes, an airport shuttle is available. The charge is CHF 65.00 per vehicle.
What are the check-in and check-out times at Altstadt Hotel?
Check-in start time: 2 PM; check-in end time: 9:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Altstadt Hotel?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (13-min walk) is nearby.
What is there to do at Altstadt Hotel and nearby?
Altstadt Hotel has a garden.
Are there restaurants at or near Altstadt Hotel?
Yes, there's an on-site restaurant, Altstadt Bar.
What's the area around Altstadt Hotel like?
Altstadt Hotel is in Old Town Zürich, a short 1-minute walk from Helmhaus Tram Stop and 7 minutes' walk from Bahnhofstrasse. Travellers love the hotel's prime location.
Altstadt Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Nov 2024
We had a great time in Zurich. The property is centrally located and within walking distance from all major attractions in the City. The room and the hotel was clean and we especially loved the cafe on the ground floor. We definite recommend this place for someone visiting Zurich for the first time.
Pritam
Pritam, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2024
Ideally located Zurich hotel
Great hotel, especially the location; couldn't ask for better. Quiet and peaceful, even with the massive amount of street work being done. Bravo!
Comfortable room other than:
1. Can't control thermostat to room and they literally have the heat on way too high. We were not the only guests complaining.
2. Pillows were horrible, basically useless. People need neck support when sleeping.
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Perfect Location, a GEM !!!
Perfect Location in the middle of old town. Great Breakfast, Great Staff and good room. No parking on site but a large parking garage at 5 min walking distance.
Louis
Louis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
A place i will definately recommend
Nice hotel well located, people are helpful and really nice. The breakfast is good and with variety. The room is a good size and really confortable.
Caroline
Caroline, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
4 Oct 2024
Great little hotel
We enjoyed our stay at Altstadt. The location is great, employees are great and breakfast was great. The only reason I wont give 5 stars was the beds are low (we are old) and there is no central air. That being said we were there in September so with windows open and fans on it was comfortable.
Vera
Vera, 3-night trip
Verified Hotels.com guest review
2/10 Poor
14 Sep 2024
Hotel itself was fairly poor quality but in a good location
Jasmine
Jasmine, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Aug 2024
Evan
Evan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Amazing staff and service
Tana
Tana, 1-night romance trip
Verified Expedia guest review
6/10 Good
27 Aug 2024
Everything was as expected except one thing. The staff cleaning next door rooms at 8-9am was ridiculous. The walls are really thin and you can hear almost everything happening outside your room. I am a deep sleeper and even I got woken up multiple times due to crying babies next door or the slamming of doors, carts, and vacuums outside of our room. I couldn’t get the rest I expected and wanted.
Ivan
Ivan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
Perfect location. Staff members Augi, Ilenia and Stephonia could not have been any more friendly and welcoming! Definitely made us feel that we were part of their family. We would return in a heart-beat. The rooms were nice, comfortable & charming. Five stars! Jeff & Zac (USA)
Jeffrey
Jeffrey, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Loved the location.
Room was small, but not a problem.
Staff were friendly and helpful
Great Stay!
Susan
Susan, 1-night trip
Verified Expedia guest review
8/10 Very good
12 Aug 2024
Great stay in the old town perfectly plsced fior the city and the lake.
Colin
Colin, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Closer to main attractions and lake
Shailesh
Shailesh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
Loved the area
Faouzi
Faouzi, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
Daniel
Daniel, 1-night trip
Verified Expedia guest review
8/10 Very good
7 Aug 2024
Very good location. Staff were friendly and helpful. Nice little coffee bar downstairs. Breakfast choices are limited and the room was very small. Hotel is clean and modern though and for a one night stay it was fine for our needs.
Kimberley
Kimberley, 1-night romance trip
Verified Expedia guest review
8/10 Very good
7 Aug 2024
Michele
Michele, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Aug 2024
Stephen
Stephen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2024
Very nice and friendly
Sherrie
Sherrie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
Susie
Susie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Jul 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2024
The hotel is right in the centre, convenient location with tr tram just about 100m away. Its nice and neat hotel and got everything you need. If i gonna be back definitely I will stay here again.
Hoa
Hoa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jul 2024
Wonderful staff meets you at the door and explains everything
Thomas
Thomas, 1-night family trip
Verified Expedia guest review
6/10 Good
16 Jul 2024
Would not recommend
The room was way too small for a family of 4. Cramped like sardines in a tin can. The elevator stopped working on our check-out day and my family and I had to carry our suitcases down 4 flights of steps.