2/10
First there was only two shower towels and no hand towels, both of them had visible stains. When I asked for more towels they said they didn’t have any. The listing also said there was a refrigerator but there wasn’t one in the room and when I asked about it they just said nobody was there who can help with that. I had a reservation for 4 days and on the 2nd night I found bed bugs in my bed as well which I took pictures of. When telling the shorter Asian man at the counter about the bed bugs he seemed completely unfazed and just said sorry we are not liable and it makes me think they know about the bed bugs and are not doing anything about it. The younger girl at the counter also would be sitting in the lobby during the posted open hours with the door locked. She would talk to me through the glass and seemed to get frustrated when I said I can’t hear her over the traffic which is just rude. The hotel itself was very dirty and even my front door lock didn’t work properly. The dead bolt keyhole from the outside was chewed up so the key could not be entered so I could not lock my door safely when leaving my hotel room. Ontop of that the door itself was so crooked the door barely shut and with just the doorknob lock keeping it shut I’m very confident anybody can easily kick my door in and steal my belongings. My stay at this hotel was horrible and I wouldn’t recommend it to anybody. I checked out and went to the Holiday in next door and had an extremely better experience there.



Aidan
Perjalanan 4 malam