8/10 Sangat Baik
2 Februari 2025
Not bad but definitely needs improvement
Location is good for my visit purpose. Room is small , so if you are a solo traveller its no problem at all but for couples, too small. Bathroom is very very small , for me it wasnt a problem as I am a small person but for someone who has a big figure, can be a problem as both the sink and the shower is tiny. When i first went in my room, it was so obvious that there was not any proper cleaning. Bed sheets with hairs and some other visible bits. Door handles and kettle are sticky. No dish soap left, clear that no one even bothered to check. Toilet seemed ok at first but when i checked in detail, a mess! They probably hope that not doing a thorough cleaning would go unnoticed if you are not careful but its toilet!!!!!! First thing hotels must make sure is the toilets are completely bleached all over as its very easy to catch illness from toilets. TV was terrible, but I didnt need it at all so personally it didnt bother me this time.
I am happy that as soon as I informed the friendly staff on the reception, they immediately come and change the sheets and clean the toilet properly.
I am giving good score based purely on my personal experience. But thinking about everything all at once, hotel must review and improve their rooms and especially cleaning processes.
Ipek
Ipek, perjalanan 1 malam
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