It's pretty clear to me that this hotel coasts by on location and a friendly outer appearance. Check in and check out were fast and easy, but beyond that it's terrible. The room lights were dingy, only the bedside lamp had any decent brightness, the bathtub was stained and moldy, and the staff were only superficially helpful.They'll direct you to where you need to go and do absolutely nothing beyond that. I tried asking for a wake-up call since I had an early morning train to catch, and despite confirming it at night, they didn't call in the morning. And watch out for their 'resort fee', I don't mind a hotel charging a bit extra to maintain their facilities, but the New Yorker doesn't charge a 'bit' extra, they charged a third of the room cost. At that price it's clear that it's less a resort fee and more a way to make their room prices appear cheaper when comparing to other hotels, at least in my opinion. And when brought up with reception the staff became belligerent dismissing any issues as 'every hotel here does it', which is one of the worse excuses it's possible to give, don't settle for the same thing as everyone else, just be better.