2/10 Buruk
22 Januari 2025
over night service and cleanliness.
I booked here for the night before our disney trip. I have done this for years, staying at off property hotels and then heading into disney the next day. We never pay an insane amount for these off property and I don’t consider myself super hard to please. The over night customer service is terrible. the employee was rude and dismissive. When we finally got to our room, it looked like it had never been cleaned. the bathtub shower was stained brown and the shower head was covered in mildew. I went and took a shower at planetfitness because it seemed cleaner. there were holes in the walls in the bathroom and in the main bedroom. the head boards were dirty, there was hair on the tables, dirt on the floor and part of the door frame was missing. Even if you’re just a road side motel, have some standards. A little cleanliness and customer service would have made this a much better stay.
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