Piazza di Santa Maria Novella - 6 min walk - 0.6 km
Ponte Vecchio - 10 min walk - 0.9 km
Uffizi Gallery - 13 min walk - 1.1 km
Cathedral of Santa Maria del Fiore - 13 min walk - 1.1 km
Getting around
Peretola Airport (FLR) - 30 min drive
Florence Santa Maria Novella Station - 8 min walk
Florence (ZMS-Santa Maria Novella Train Station) - 8 min walk
Porta al Prato Station - 12 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 7 min walk
Unità Tram Stop - 9 min walk
Porta al Prato - Leopolda Tram Stop - 10 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pickup (surcharge)
Restaurants
Se - Sto - 1 min walk
Winter Garden by Caino - 1 min walk
Osteria dei Centopoveri - 4 min walk
Il Profeta - 2 min walk
Space Electronic SRL - 4 min walk
About this property
The St. Regis Florence
The St. Regis Florence is just 4.1 mi (6.7 km) from the airport and offers a shuttle (available 24 hours). Guests can indulge in deep-tissue massages, aromatherapy or Ayurvedic treatments, and grab a bite to eat at Winter Garden, which serves Mediterranean cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a hot tub and a steam room. Fellow travellers love the helpful staff and overall property condition. Public transportation is only a short walk: Alamanni - Stazione Santa Maria Novella Tram Stop is 7 minutes and Unità Tram Stop is 9 minutes.
Languages
English
At a glance
Hotel size
99 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Covered on-site valet parking (EUR 55 per night; includes in/out privileges)
On-site parking is limited
Electric vehicle charging point on site
Off-site parking nearby (EUR 55 per day; booking required)
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Travelling with children
Childcare in room (surcharge)
Working away
24-hour business centre
7 meeting rooms
Computer station
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Wedding services
Multilingual staff
Facilities
1 building/tower
Garden
Terrace
Library
Fireplace in reception
Television in common areas
Spa services
Hot tub
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 83
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Raised toilet seat
Raised toilet seat height (centimetres): 50
Lever door handles
Room amenities
Be entertained
DVD player
42-inch flat-screen TV
Home comfort
Air conditioning (climate-controlled)
Minibar
Dressing gowns
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Turndown service
Premium bedding
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include deep-tissue massages and detox wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open selected days.
Dining
Winter Garden – This fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The St. Regis Florence is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 45 per person
Airport shuttle service is offered for an extra charge of EUR 105 per person (one-way)
Train station pick-up service is offered for an extra charge
Local area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 100.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 100 per accommodation, per stay
Parking
Covered valet parking costs EUR 55 per night with in/out privileges
Parking is available nearby and costs EUR 55 per day (1148 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number IT048017A1NOJIJZXL
Also known as
Florence St. Regis
St. Regis Florence
St. Regis Florence Hotel
The St. Regis Florence Hotel
Florence Grand Hotel
Grand Hotel Florence
The St. Regis Florence Hotel Florence
The St. Regis Florence Florence
The St. Regis Florence Hotel Florence
Frequently asked questions
Does The St. Regis Florence offer free cancellation for a full refund?
Yes, The St. Regis Florence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The St. Regis Florence?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The St. Regis Florence?
Yes. Valet parking costs EUR 55 per night. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by The St. Regis Florence?
Yes, an airport shuttle is available. The charge is EUR 105 per person one-way.
What are the check-in and check-out times at The St. Regis Florence?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at The St. Regis Florence and nearby?
The St. Regis Florence has a steam room and 1 hot tub, as well as a garden.
Are there restaurants at or near The St. Regis Florence?
Yes, Winter Garden offers al fresco dining and Mediterranean cuisine.
What's the area around The St. Regis Florence like?
The St. Regis Florence is located by the river in Santa Maria Novella, a short 7-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 5 minutes' walk from Pitti Palace.
The St. Regis Florence Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Jul 2024
Genaro
Genaro, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jul 2024
Amazing experience as always, highly recommend
Timothy
Timothy, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
9 Jul 2024
EXCELLENT & BEST
Madhur
Madhur, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 May 2024
Paul
Paul, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 Mar 2024
Excellent location
Staff is superb
DAVID
DAVID, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 Feb 2024
Rohan
Rohan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 Feb 2024
Great classic hotel
Great classic hotel full of charm and attentive service staff. Very good location within walking distance of many great sites in Florence. Will stay again and every time in the future.
Paul
Paul, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
9 Jan 2024
Lovely hotel
Everything was good. Love the architecture. Staffs are amazing. But, the heater and water pipes make noise. The room is a little small. The location is a little far from tourist’s spots.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2023
Amazing Birthday Stay
From the moment we arrived to the hotel the service was amazing. The staff was more than helpful. The location is perfect and walking distance for all of the shopping we planned to do. Our suite was beautiful. We appreciate the minor details and arrangements they made to help us enjoy my birthday. We will definitely be back!
Brannon
Brannon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sep 2023
Elizabeth
Elizabeth, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2023
Absolutely perfect in every way, gorgeous hotel/rooms, fantastic service and ideal location.
Sana
Sana, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2023
Valentina
Valentina, 4-night trip
Verified Expedia guest review
10/10 Exceptional
31 May 2023
You will feel like the Medici when you stay here. The service, food, and decor are impeccable. I can't wait to stay here again. This might be the only place I will now stay in Florence.
Jenn
Jenn, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 May 2023
Beautiful property. Excellent staff.
Yolanda
Yolanda, 9-night family trip
Verified Expedia guest review
8/10 Very good
17 Apr 2023
We were not pleased to late checking in. We were very tired but they keep delaying for check in.
We were not informed about the key to gym when checking in.
Couldnt go to the gym in the morning
John
John, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Apr 2023
St. Regis’ commitment to overall excellence was evident in every aspect.
Karen
Karen, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Apr 2023
Excellent
Ashima
Ashima, 3-night family trip
Verified Orbitz guest review
8/10 Very good
3 Apr 2023
In comparison to the price which is charged the rooms are so small and we expected bigger room than what we had.
Romina
Romina, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Mar 2023
Magnificence
One of the most beautiful hotel I have stayed in, cleanliness, service, quality of food, spacious room and a comfortable bed
Omaimah
Omaimah, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Mar 2023
This is a very oppulent, luxurious hotel. It was sited within walking distance of all the main sites, the bedroom was clean and generous. We had the services of a really lovely butler named Elena who was friendly, helpful and exemplified perfect service. The breakfast was varied and delicious. Much to recommend
Elizabeth
Elizabeth, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Feb 2023
Amazing property! Beautiful welcome & people
Catherine
Catherine, 5-night family trip
Verified Orbitz guest review
10/10 Exceptional
9 Feb 2023
Excellent
Irene
Irene, 2-night family trip
Verified Expedia guest review
8/10 Very good
8 Feb 2023
the hotel is beautiful, the room spacious. But I didn't like the cleaning in the room.