SUNSOL International Drive

We booked this hotel for a stay near Universal Orlando. It was very conveniently located, but the rest left something to be desired. The beds were the least comfortable beds we've ever slept on. They were painful and loud so every time someone turned over, which was often with four people in terribly uncomfortable beds, it disturbed everyone (like sleeping on crinkly crib mattresses). The room was alright, but the bathroom was gross! There was someone's long, dark hair clinging to the back of the bathroom door, the floor, and the shower. The toilet seat was so worn it constantly looked filthy. The whole room just felt gross after seeing the bathroom. The shower also left serious room for improvement. There was no parking close to our room, but it was decently quiet. We didn't get a chance to try the breakfast. Overall, even with the close proximity, I would save my money and stay somewhere else.

We had the worst receptionist when we checked in. She has the worst attitude when we arrived at 6pm and she gave us a room next to the boilers room and the elevator. Our worst experience thus far.

Pool bar and restaurant not open for lunch nor anyone to be found in the place around 11-1

The line for breakfast was HUGE and really poorly managed. It is nice that breakfast is included but the queue for the food was almost unbearable. It would probably not even be too hard to fix this if some time was spent rearranging things so that the huge line was avoided.

This hotel was great value for the money – – all of the staff is bilingual and though they seem to cater primarily to Spanish speaking populations, I was made to feel very welcome and enjoyed the room and the stay.