Westgate Flamingo Bay Resort

Love love live the hot tub in my room ! Cant wait to go back love the fireplace and the little kitchen We truly enjoyed

Great place! would stay here again! Loved how big the rooms were. Kind of confusing at first when trying to find your room.

They didn't have full cleaning service and i understand that because of covid, but if I'm paying full price over ($700) i should be getting full dang service

I like the extra attention to cleaniness. I DID NOT LIKE HAVING NO ACCESS TO MY ROOM FOR SEVERAL HOURS AFTR CHECKING IN. FAULTY KEY ENTRY PREVENED ME FROM HAVING ACCESS FOR SEVERAL HOURS UNTIL THEY FINALLY GAVE ME ANOTHER ROOM UPSTES. THEN LATER THAT EVENING, FAULTY KEY ACCESS INTO THE GATE.

Housekeeping need to work on cleaning their rooms better and front desk needs to work on the way they handle situations that come about when it comes to the rooms I seen a Roach in my room and requested to move and they refused to move me and said they would just take care of the Roach so I had to leave my room for 30 minutes so they can spray just to come back to a whole lot of roaches in the kitchen drawer for my first time at the resort I was very unsatisfied with the room and the service I think they should spray every room after the guest leave and allow 30 minutes before they let someone else in there and if someone tells you they see a bug they should automatically be moved to another room so that it's taken care of housekeeping can't be doing their jobs right they should have caught that then I was told I would get a resort credit but I got nothing then they tried to give me a buy some timeshare for them I can't believe they had their nurse even asked after the service I received other than that the resort was nice my second room was nice but they got bugs and that first impressions everything I would not recommend anyone to stay there they need to clean clean clean they tried to act like it was the first time they ever seen that but I'm pretty sure it wasn't I don't know what their other properties is like but this one is not a good one. ne need to clean their houses

This is my second stay at Westgate Flamingo Bay Resort. The staff is friendly and helpful, the rooms are clean, and the location is perfect. This resort has just had a little face lift to rooms and they are beautiful! I will probably always stay at this resort when I visit Vegas.

This was a very nice gated community. It had everything in the kitchen loved that.

When looking at the photos for this property we were lead to believe there were multiple pools and a lazy river. Upon arrival we discovered there was only one pool and a hot tub. Both very dirty. The rest of the water on site is decorative. We also found out that the shuttle service ends at 9 pm. Our upstairs neighbors were either very noisy or the walls and ceiling are very thin. And the ceiling rained in the kitchen in the middle of the night. When I addressed each issue with the front desk I wasn’t offered any type of resolution. I was just agreed with on the false advertising issue and the others weren’t addressed at all. The only service that was excellent was the marketplace staff. They are amazing!! I have attempted to address my issues privately with zero response. We will never stay there again.

The staff was very kind and helpful, they want to sell you a timeshare. We really enjoy staying in VRBOs due to the feeling of being at home, we like to cook in the unit, etc. These units are not equipped enough to accommodate that. Not even any salt & pepper, very few dishes, pans,no cookie sheets, etc. the master bedroom...NOT a fan of a GIANT tub also used as a shower, no curtain, right in the bedroom. So was the sink. Very cramped quarters.

The room was great and the pool was open to 11 which was a definite plus!