4/10 Lumayan
20 Jul 2025
Cockroaches and low cleanign standard
Unfortunately this was the worst accomodation and worst service in our Japan trip. We got the ground floor room 101 and it had multiple cockroaches and small crawling / jumping insects (luckily not bed bugs). Judging from the bad smell coming out of the bathroom, the cockroaches must have come out of the drainage holes (they didn't have mesh covers). When we notified the hotel, first they didn't believe us and asked for photos of the cockroaches. When we sent them the photos, they simply replied "sorry for the inconvenience". I asked for a solution and recommended for an electric anti insect/cockroach (with a link from a Japan store) which would benefit future guests as well, they simply said they don't have it.
Our family stayed 4 nights and when we asked for replacement towels, they said it'd be 300 yen each. We were provided secondhand slippers which were clearly dirty.
We love Japan but this property ruined the image for us, we know it's not a good representation of Japan.
On the good side, the room size is reasonable and the walk isn't too far from shops etc.
Ferry
Ferry, perjalanan keluarga 4 malam
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