Enclave Hotel & Suites Orlando, a staySky Hotel & Resort

We was upgraded to a two bedroom. It was old and outdated. One room smelled old. The shower had a lot of mildew at the top the shower boarder. The A/C unit rattled so loud that I turned it off in the middle of the night just to get some sleep. We didn't know how the breakfast situation work. As we're trying to figure it out one employee rudely asked for the meal ticket before we knew what was going on. He didn't want to hear what we had to say. He just kept asking for the meal ticket very rudely. That discourage us from eating there and not staying another night. The cold breakfast is included with your room price. That means no meat or eggs. Meet or eggs or anything hot there is a charge for that breakfast.

The 1 night stay was not horrible for the price Since we just needed a place to rest; however, I was not able to rate some of the amenities due to time. The gym was eh!, the room was clean but the mattresses were dated, old, and in dire need of replacement. Same with the kitchenette.The TV was so so. The complimentary breakfast was horrible by any standard; which is sad because it was a wasted opportunity to make up for its deficiencies. Another way to look at this part...it was a reflection of my general overview of the hotel. What pity, because with good management and a robust budget the buildings can be converted to a high end condo, apartment complex, and/or profitable Airbnb. A water heater on the carpet inside my closet...what?

If you look at the pictures from the site and just the one i added for the breakfast you will see it is very far from reality. It is not clean, wet carpets, really old and very bad maintained. And breakfast not even for free is worth it, you can see in the picture how the are is been kept..I use Hotels.com almost every week and this is, by far, the worst experience i ever had.

It was amazing, we will absolutely be staying there again! Amazing service, amazing location, wonderful room.

This was the WORST place I could have ever booked a stay at! This hotel was roach infested housekeeping do not come around to fresh up the room nor provide clean towels nor bed linen nor takes out any trash. The toilet ran over 4am in the morning called down to desk spoke with manager he stated he had no emergency crew to come up but I myself or boyfriend can come get the emergency plugger to use. Staff was very rudeand did absolutely nothing to make our stay welcoming once I mentioned the issue at hand. I don’t wish this type of service on anyone nor do I recommend this hotel to anyone! DO NOT BOOK THIS HOTEL DO NOT BOOK THIS HOTEL DO NOT BOOK THIS HOTEL