Westgate Palace a Two Bedroom Condo Resort

Very nice location. Quick check in, was led away from what the "boss" of our group said would be a sales pitch. Condo very spacious, especially in the bathrooms. Room with two twin beds obviously very small. Was surprised that there was a daily fee of $25 or $45 to have the room cleaned. Westgate was very quick to drop of towels to the room as needed, as well as responding to an issue with the toilet. Parking at night is a nightmare, especially if coming back from theme parks. Was told we'd have to park in an overflow lot down the street and take a shuttle bus back as every spot in the lot was filled, before a security guard said we were welcome to take one of the "checking in" spots out front, which was appreciated with kids. Very secure spot with security at the front gate, needing to show your key to enter the parking lot. Pool area a lot of fun, tons to do that you might not have time for if going for local parks. Would love to go back.

Great setup for a group of four adults. The 2 bedroom condo had plenty of space. The grounds were we maintained, the bar was center piece and there is a shuttle available to the parks. Couldn't ask for more.

First impression was good, however once in room it was disastrous. TV stand was destroyed in both rooms, cabinet doors barley hanging on. WiFi on the 18th floor was was extremely intermittent on for 3 minutes off for 2. Called the front desk countless times, sent to different IT offices only to be told needs to be escalated to higher teams. Parking was junk the entire lot was packed and were told we had to park two blocks away. We had enough and decided to leave early after paying in cash we’re told sorry no refunds on the remaining days. This place is pure trash, book at your own risk.

NO PARKING...HAD TO SHUTTLE TO AND FROM A REMOTE LOCATION ABOUT HALF A MILE AWAY TO GET MY VEHICLE IN A SHADY LOOKING PARKING LOT