8/10 Sangat Baik
30 November 2024
Really appreciate great customer service . We had issues with co start noise coming from room above us . And the front desk staff were very accommodating and offered us to move to different room . We wanted to give some more time before we took decision reps k n move room . But at the end when the noise was not at all tolerable the front desk transferred us another room in same floor. Thus us great example of taking care of guests . Really appreciate the service . Unfortunately the new room also we started hearing banging sound for sometime but did not want to bother the staff again . And just waited it out for the constant banging sound to stop . It caused disturbed sleep , but can’t fault the service for that . Luckily the noise stopped after 10:15 pm or so . If not for this experience it would have been 10/10 rating .
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