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ibis London Excel Docklands

3.0 star property
Hotel with restaurant, near ExCeL Exhibition Centre

Choose dates to view prices

With its eco-friendly certification, ibis London Excel Docklands is a haven near ExCeL Exhibition Centre. Savor international cuisine at FOGGS restaurant or unwind with a drink at the bar while connected to in-room WiFi. Guests praise the helpful staff and convenient location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Electric vehicle charging point
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
$80 nightly
The total price is $96
Jan 4 - Jan 5, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | In-room safe, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed (SweetRoom)

8.6 out of 10
Excellent
(81 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Terrace/patio
Novotel London ExCeL
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,002 reviews
$100 nightly
The price is $120
Jan 5 - Jan 6, 2026
Total with taxes and fees
Novotel London ExCeL
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About the neighborhood

Map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.3 km
  • IFS Cloud Royal Docks Station - 4 min walk - 0.4 km
  • Royal Victoria Bridge - 5 min walk - 0.4 km
  • The Crystal - 6 min walk - 0.5 km
  • O2 Arena - 3 min drive - 2.0 km

Getting around

  • London City Airport (LCY) - 11 min drive
  • London (SEN-Southend) - 45 min drive
  • Stansted Airport (STN) - 50 min drive
  • Luton Airport (LTN) - 58 min drive
  • Gatwick Airport (LGW) - 69 min drive
  • Heathrow Airport (LHR) - 83 min drive
  • West Ham Station - 4 min drive
  • Limehouse Station - 6 min drive
  • Stratford Station - 8 min drive
  • Royal Victoria DLR Station - 5 min walk
  • Custom House Station - 7 min walk
  • West Silvertown Station - 12 min walk

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co. - ‬4 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Warehouse K - ‬2 min walk

About this property

ibis London Excel Docklands

When you stay at ibis London Excel Docklands, you'll be just a 5-minute drive from ExCeL Exhibition Centre and Thames River. For a bite to eat, guests can check out FOGGS, which serves international cuisine and is open for dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Royal Victoria DLR Station is 5 minutes and Custom House Station is 7 minutes.

At a glance

DONE

Hotel size

    • 278 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 25 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Thin carpet in room

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

FOGGS - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 10.45 for adults and GBP 5.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per day

Parking

  • Self parking costs GBP 25 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Does ibis London Excel Docklands offer free cancellation for a full refund?

Yes, ibis London Excel Docklands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis London Excel Docklands?

Yes, cats and dogs are welcome. There's a charge of GBP 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at ibis London Excel Docklands?

Yes. Self parking costs GBP 25 per day. Electric vehicle charging is available.

What are the check-in and check-out times at ibis London Excel Docklands?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at ibis London Excel Docklands and nearby?

Recommended spots to visit include O2 Arena (2 mi) and Tower of London (4.7 mi), along with Tower Bridge (4.8 mi) and London Bridge (5.9 mi).

Are there restaurants at or near ibis London Excel Docklands?

Yes, FOGGS offers international cuisine.

What's the area around ibis London Excel Docklands like?

Ibis London Excel Docklands is a short 5-minute walk from Royal Victoria DLR Station and 3 minutes' walk from ExCeL Exhibition Centre. Travelers give top marks for the hotel's prime location.

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Reviews

ibis London Excel Docklands Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Food was good, with a vast and tasty breakfast and great value evening meals available. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Bathroom
Lobby
Food
View
Shower

Reviews

10/10 Exceptional

Excellent service and great staff
Anchali, 9-night trip

10/10 Exceptional

Great location for the trips we had planned - smooth check in and staff very helpful and friendly
coryn, 1-night trip

8/10 Very good

Lovely hotel and lovely location
Lauren, 2-night trip

10/10 Exceptional

The room was the standard I expect of this hotel chain, the location was very conveneient. The staff were very helpful going out of their way to assist me with a couple of problems I had with things I had forgotten or lost which was more than I would have expected so very helpful
A, 2-night trip

10/10 Exceptional

Room was a bit too warm despite having the air con on. The room was very clean and quiet and we appreciated the breakfast variety. Staff were always friendly and helpful.
June Elizabeth, 2-night trip

10/10 Exceptional

Front Office Staff going the extra mile to sort out booking issues, especially the Supervisor
Richard, 1-night trip

2/10 Poor

Awful hotel. Sharing a table with people at breakfast. Staff were friendly and helpful. That was the only good thing about this hotel
Mark, 1-night trip

10/10 Exceptional

Enjoyed our stay, breakfast was lovely
Karen, 1-night trip

8/10 Very good

Great location for the event we were participating in!
Austin, 2-night trip

8/10 Very good

Lovely area, lovely staff and the room was fit for purpose. Cute shower and bathroom and even though the lighting was a bit strange for my friend, it did wonders for my complexion!!!
Charlette, 3-night trip

10/10 Exceptional

Trip to London's East End

Really convenient for the O2 arena which is only across the Thames. Has limited parking which we were Lucky's to use at £25 per night. Very helpful and friendly staff and reasonably priced for London.
Gareth, 3-night trip

10/10 Exceptional

The staff were very friendly and extremely helpful when assistance needed to book transport. The quality of the breakfast was outstanding and although the evening dining options were limited ,there were plenty of alternative options nearby.
Jeremy, 2-night trip

10/10 Exceptional

Good hotel room, bed very firm and constant planes over
Lauren, 2-night trip

8/10 Very good

Few days work/running and relaxing

Perfect location for ExCel. Peace and relaxation. Good food in bar. Lots of local shops. Good runs around dockside. Transport close and easy.
Maria, 3-night trip

10/10 Exceptional

Excellent location and amazing view of the docks
Chris, 1-night trip

8/10 Very good

Room nice and clean staff very friendly
Pauline, 1-night trip

10/10 Exceptional

This stay was planned last minute due to a holiday cancellation, however my stay blew my expectations. The hotel staff made me and my partner feel welcome from beginning to the end through out weekend stay making my birthday extra special we will be returning again.
Joy, 3-night trip

10/10 Exceptional

The vue was amazing staff very helpful and easy to travel about. Only one thing i had slight difficulty was the step to get into bathroom as i need a stick to get about
Michelle, 3-night trip

10/10 Exceptional

The staff are excellent
Byron, 2-night trip

10/10 Exceptional

The staff were first class, very efficient service
Andrew, 1-night trip

10/10 Exceptional

Very friendly hotel in fantastic location. We travelled with our dog and were welcome in all areas of the hotel, a refreshing change which made our stay super relaxing. Staff very thoughtful, nice bar area and gluten-free food options also a big bonus. Room was well appointed and quiet. Very happy we chose this hotel, excellent value for money and only a short tube ride from central London.
Sharon, 2-night trip

10/10 Exceptional

Great location for o2 arena. Easily accessed by short Uber or cable car! Also the train station is close to get into more central areas easily.
Laura, 1-night trip

10/10 Exceptional

Ibis Excel Docklands

Staff are very welcoming and look after you well. Rooms are very good, and well presented and clean. Great location, very easy access to O2 arena. Enough shops and food outlets close by. Definitely worth it, and I wouldn't hesitate to book again.
Martin, 4-night trip

8/10 Very good

Hotel was exactly what we needed, in the right location at the right price.
Ashley, 2-night trip

10/10 Exceptional

If you're going to an event at the Excel center this is the perfect location. There is plenty of food and a coffee shop all in walking distance. The hotel also has a bar and restaurant. The bed was a little hard, but room was bigger than expected.
Jennifer, 4-night trip