The hotel looks good in the pictures. In person it's very dated. There is no heater in the rooms, only some sort of central building heating that barely works. I would have never even assumed a hotel room does not have a heater in it. Microwave and stove barely worked. Most of the staff seem bothered if asked for anything (except the young girl receptionist, I forgot her name but she was very nice and greated us all the time). Asked multiple times for extra towels, they brought 2 for 3 people for 5 days. Asked multiple times to refill soap in shower, it never got filled, they finally came with a basic bar of soap. For my dinner I needed hot sauce, I asked them if I can have some they said they don't have hot sauce, when they do, they have it in the breakfast area, but didn't want to take the extra step to give me some. The breakfast was mediocre at best. The eggs and sausage are very water downed. The waffles are very good though but the breakfast attendant also was very flustered when trying to get help because we didn't know how to use the machine and made a little mess. The workers kept asking how many people I have in the room, I paid for 3, always had 3. Shouldn't have to keep explaining why we choose to eat at different time or want a fresh towel to dry off after taking a shower. Overall for a hotel they just need to be more nice and accommodating.