Newcastle-upon-Tyne Theatre Royal - 13 min walk - 1.1 km
St. James' Park - 3 min drive - 2.5 km
Utilita Arena Newcastle - 3 min drive - 2.0 km
Getting around
Newcastle Intl. Airport (NCL) - 17 min drive
Dunston Station - 6 min drive
Newcastle Central Station - 14 min walk
Manors Station - 16 min walk
Central Station - 13 min walk
Central Station - 14 min walk
Monument Station - 15 min walk
Restaurants
The Quayside - 6 min walk
Hard Rock Cafe Newcastle - 5 min walk
Sage Gateshead - 4 min walk
By the River Brew Co - 3 min walk
Red House - 5 min walk
About this property
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead puts you just a 5-minute drive from St. James' Park. Guests can take a dip in the indoor pool or grab a bite to eat at Windows on the Tyne, which serves breakfast, lunch, and dinner. A bar/lounge, a health club, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Central Station is 13 minutes and Central Station is 14 minutes.
Languages
Chinese (Mandarin), English, Hindi, Hungarian, Italian, Polish, Turkish
At a glance
Hotel size
254 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (GBP 15 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7:00 AM–11 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
Business center
11 meeting rooms
Computer station
Conference space (3365 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2003
ATM/banking
Safe-deposit box at front desk
Health club
An indoor pool
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
8 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
MP3 docking station
Flat-screen television
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
Windows on the Tyne - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.00 per person
Children & extra beds
Rollaway beds are available for GBP 10.0 per stay
Parking
Covered self parking costs GBP 15 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Frequently asked questions
Does Hilton Newcastle Gateshead offer free cancellation for a full refund?
Yes, Hilton Newcastle Gateshead does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Newcastle Gateshead?
Yes, there's an indoor pool.
Are pets allowed at Hilton Newcastle Gateshead?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Newcastle Gateshead?
Yes. Self parking costs GBP 15 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Newcastle Gateshead?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Newcastle Gateshead?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (13-min walk) is nearby.
What is there to do at Hilton Newcastle Gateshead and nearby?
Hilton Newcastle Gateshead has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Hilton Newcastle Gateshead?
Yes, there's an onsite restaurant, Windows on the Tyne.
What's the area around Hilton Newcastle Gateshead like?
Hilton Newcastle Gateshead is a short 4-minute walk from The Glasshouse and 5 minutes' walk from Tyne Bridge. Travelers give top marks for the hotel's prime location.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 19, 2024
Excellent location, good value, chilly bedroom.
Excellent location and lovely view over the Tyne. Quiet hotel, good service at the bar. Good value 24hr parking. Would stay again. The only issue we had was a cold bedroom and we couldn’t get the temp to increase so we struggled to stay warm overnight.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2024
Great hotel, but.....
A one night stay re a business trip. Hotel was superb but disappointed that after paying for hotel there was an additional 15.00 to park. We only had breast the hotel and this was average considering the cost.
We also had a drink in the bar, again. Very expensive and the beer appeared to be flat half way down. We may stay again for the convenience but will likely have all food and drink elsewhere
Lee
Lee, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Dec 10, 2024
Jetmir
Jetmir, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Terry
Terry, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 3, 2024
Alan
Alan, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 26, 2024
nicola burrows
nicola burrows, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 25, 2024
we had the worst e learned on check in
we had five rooms booked
they could t find our rooms gave us four keys and disputed for over an hour that they didn't have the fifth booking
the girls 50 th birthday we booked for had to wait for over an hour to get a room . the lady went round each room to se what she'd allocated to realise her self that the fifth room hadn't been given to us . we then had food and table reservations at above in the vermont of which we missed our reservation due to the check in nightmare so we were left without any food and missed our reservation .
wouldn't stay here again !
nicola
nicola, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Roger
Roger, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
L
L, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Margaret
Margaret, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Sam
Sam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Always Fabulous
Another fantastic stay at Hilton Newcastle Gateshead. Service the usual exceptional standard, food and wine incredible. The only place we would stay when in toon!!
Margaret
Margaret, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Lee
Lee, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 4, 2024
The reception staff misinformed us about afternoon tea. Also incorrect about room payment when the room was already prepaid.
Stayed in an Executive Room however there were noplug points near the bedside tables, No mirror over the dressing table and the one long mirror that was in the room was in a dark spot.
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 4, 2024
Really friendly hotel, nice bar area and restaurant, although room was alittle tired
Andrea
Andrea, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Oct 27, 2024
The hotel rooms are extremely dated and in need of updating. The furniture is chipped, no mini fridge in room (just a scraped cupboard where I assume there used to be one). Bathroom a little grotty.
Gill
Gill, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Overnight stay
We enjoyed our visit. In particular, the staff we met were all friendly and helpful. We look forward to coming again.
Peter
Peter, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Lovely staff,very clean hotel
Peter
Peter, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2024
Hotel was VERY nice, views and comfort amazing, but the restaurant seemed to be very unfamiliar with the need for a a gluten-free menu. We had to go elsewhere for an evening meal.
Jonny
Jonny, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Excellent as usual. Just shame you have to pay to park though.
Martin
Martin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Excellent location
Excellent location, friendly staff
Henning
Henning, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Sep 23, 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 22, 2024
Tired. Mass catering. But good location.
Tired hotel. Queued for breakfast. Food was cold. Air con in room is noisy and ineffective. Concierge brought a fan which helped. On a positive note it's an easy walk across the bridge for a lively town centre.