Hotel San Pietro

Wonderful hotel! Staff was all very friendly, the breakfast was beautiful, and the room well amended and very clean. Shower has rain head and is much easier to shower in than many of the tub showers you find in Europe. Two twin beds were pushed together to form an American King size bed (not quite the same, of course, because of the seem). This hotel sits within a somewhat sketchy neighborhood (a lot of illegal street sellers), but it is super convenient to the close-by rail hub (which you don't hear at all). Aside from the nagging street sellers, this is an incredible find for a hotel!

Great location and good value for money although the hotel is disappointing compared to the pictures, especially the restaurant and terrace.

The best part of staying here was the service. Enzo and Fabianne at reception were phenomenally helpful with room, car parking, directions, etc. Rooms are very nice and clean. Beds were a bit hard as were the pillows. Air conditioning was lack luster, but they gave us a fan. Shower water pressure was a bit low. Rooms are spacious and well appointed. TV w/satellite but no CNN. Small safe in the room. Breakfast on the roof patio was included and was excellent with eggs, sausage, meats, cheeses, croissants, coffee, tea, juices, fruit, and other stuff - likewise breakfast service was great! Location is just a block from Garibaldi square where train station is, and a few blocks from historic center. Driving in Naples is not recommended - one lane road leading to this hotel has traffic going in both direction - not for the faint of heart. They did park and bring the car to us when we needed it - parking was an extra 20 Euro per day. Overall we had an excellent 3-day stay.

Had booked the Hotel San Pietro but when we arrived were told we had booked the annexe. Fine we thought but were then taken to the annexe by car, about 500m away and found it was a totally different hotel. The hotel had only been open a few days and will be very nice however thee were a few snags that were not yet sorted. Shower flooded the bathroom, toilet splashed the floor when flushed, socket covers missing, no shelf in shower for soap/shampoo etc and no hand soap. We had to request toilet paper on our second day as only a small part roll had been left. The area is slightly more run-down than the hotel San Pietro as well but the hotel itself was very smart. The twins in the bar/restaurant were great as were the front desk staff. Breakfast good. Overall was ok but not what we were expecting and therefore also unable to comment on price. It felt very much like they were using the Hotel San Pietro's good name to fill a new totally separate hotel.

Originally we were booked at At Hotel San Pietro. On arrival, the hotel manager said that his system crashed and he needed to rebook us at a different hotel. Already travel weary from visiting the Amalfi coast, I was pretty aggitated. It would have been great to get a message or phone call from the hotel about this in advance. He assured us that he can move us to a sister property that just opened and is mich nicer. After the move (Which was free), the new hotel was definitely much nicer (Hotel Palazzo Firenze). Every was brand new and felt much 4-5 star than Hotel San pietro. Small issues here: Some of the outlets didn’t work, there were clear areas where granite or dust wasn’t cleaned, and also parts where they simple cut corners in building. Otherwise, service was great, the hotel restaurant and room service were excellent, and it was a hop super early morning hop to the Naples airport. Would visit Hotel Palazzo Firenze, but not Hotel san Pietro again.