Tahiti Village Resort & Spa

Almost did it right

One of our rooms was not ready until after 5:30, really bad form.

Scott, Jalan-jalan keluarga 1 malam, 23 Jul 2021

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Family Resort

This resort is mainly for family. The kids always enjoy the resort with the pool and lazy river. There were some small issues, but overall we had a great time in Tahiti Village. We still recommend it, thank you Tahiti Village for helping us to create memories as a family.

Salvador, Jalan-jalan keluarga 7 malam, 22 Jul 2021

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The resort overall is very nice and perfect for families. It's clean and has a lot of amenities. However, because of covid there is a huge staffing shortage which impacted our stay. Our room wasn't ready until an hour after a 4pm check-in. You have to get your own extra towels and toilet paper unless you want to wait several hours for housekeeping to bring it because again there's a shortage of staff. Be prepared to make the bedding for the pullout if you intend to use it (which btw is not a queen mattress but rather 3 little mattresses placed together- very uncomfortable). I would give them another try, however, when covid is over as there's potential for the experience to be much better! Staff were very friendly and helpful. Perhaps not advertising as a fully open resort until you have the staffing to adequately do so would make a difference.

Jalan-jalan keluarga 3 malam, 14 Jul 2021

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GROSS

The hotel was super dirty. The walls on the borderline were all brown and black, there was holes in the wall by the elevators. In my room there was pubic hairs in the shower, a smudge of blood on the wall, toothpaste on the sink handles. The carpets were dirty and the front desk check in staff was super rude and unfriendly. I’m super disappointed for the price this resort was. The pool area I must say was very clean and nice but that’s the only part.

Emma, Jalan-jalan keluarga 2 malam, 12 Jul 2021

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Terrible experience! Oversold with short staff.

I understand there is a nationwide staffing shortage, but if you don’t have the staff, don’t sell all the rooms. Worst hotel experience in my life. Customer service was non-existent. The check in on 7/9 was the worst I have ever experienced. I checked in at 3:20p. and had to wait nearly 4 hours for my room to be cleaned (after check in time). I only got a room after 7:30pm because I asked to speak with a manager and wouldn't leave until a room was provided. Both my friends also had to wait for their rooms for hours and did not get to their rooms until nearly 8pm. The lobby was filled with people waiting for rooms for hours after check in time 4:00p. The manager repeatedly told me that 4 is when check in starts as an excuse why so many rooms were not available. There was no bedding for the pull out bed in the room. After waiting 4 hours for a room, missing dinner, our belongings melting in our vehicle during a heat wave, we then had to wait on hold for 28 minutes for someone to answer the phone and request bedding. The place was dirty. Hallways were not being cleaned. Trash was left in the hall and around the property. The pool hours were also shortened due to short staff. The manager refunded my resort fees since the check in prevented us from checking in and using the pool until it was nearly closing time. Then when I got home, I saw they recharged my card for the fees. I will be disputing this with my credit card.

ShaRee, Liburan bersama teman 2 malam, 9 Jul 2021

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Check in is a nightmare!

Check in line was half hour wait. When we got to the counter we were told our room was not ready. They gave us keys with half the room number and said the keys would be activated when the room was ready. We were told that we would receive a text with our room number. We checked back at 5pm one hour after the 4pm check in. Our room was still not ready. Front desk told us check in time was not guaranteed. We came back at 6:20pm and was told they texted us at 6:16pm with our room number. The only text I received at 6:16 pm was a phone number for “local singles in my area that wanted to chat”maybe their phone system malfunctioned? Check out time is listed at “before 10:00 am” I have never stayed at a property where you could not check in at the listed time. And check out was before 10:00am. Also never mentioned was the shuttle was not running Tuesday and Wednesday. We asked the concierge and was told the bus was broken down. Yet we could see five Tahiti busses in the lot being washed. I guess you wash inoperable vehicles? We figured they only have drivers five days a week and tell people the bus is broken down, to avoid looking cheap. The property was nice enough otherwise. We will not stay here again due to the problems with check in and early check out time. There are too many options in Las Vegas to chance another poor experience at this property.

adam, Perjalanan 4 malam, 5 Jul 2021

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Overall a Good Experience

Took the family for 3 days on the 4th of July. They had the sky view area on the 10th floor which was a great spot to view the fireworks on the strip. Plenty of things for the kids to do. Arcade, pool, lazy River which was my favorite. The place was pretty clean but there were a few areas that had odd smells. The only bad experience was, we had no silverware in the room. We asked the front desk and they never brought us any. We tried calling the front desk several times and they never answered. Other than that, it was a short drive to the strip and we had a great time overall. The pizza from Arturos was good too and not too expensive at $23 for a large.

Nicholas, Jalan-jalan keluarga 3 malam, 4 Jul 2021

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We did not stay in that hotel we complain about their rooms because it was smelly they didn’t have enough pillows they didn’t have shooters and finally they asked us to leave we didn’t use this hotel at all

Arbi, Jalan-jalan keluarga 3 malam, 3 Jul 2021

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TLC needed

The room was nice and clean but the sofa bed awful more cleanliness on hallways elevators needs some too TLC for the price they charge a night!!

Daisy, Jalan-jalan keluarga 2 malam, 3 Jul 2021

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Fabulous

Great place for family

adrian, Jalan-jalan keluarga 4 malam, 21 Jun 2021

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