8/10 Sangat Baik
27 September 2023
Great place and would recommend but a few issues
I will start with the cons before I get into what we enjoyed.
First off we didn't get the room we booked. I booked a pool side room but was given sea view room. When I went to ask about it the blonde lady (I will not mention her name) tried to cover it up after I showed her my itinerary. She was fairly rude about it and just kept saying we upgraded you to sea view room. But I kept telling her I booked pool side and if I wanted sea view I would have booked sea view. Anyway I didn't want to make a big deal so I just left it as it was. Obviously they over booked and tried to cover it up. If they just told us it was over booked I wouldnt have mentioned it in my review.
The blonde lady is not fit to be a receptionist she was rude to us and would never say Hi unless you did first and also wouldn't make eye contact. All the other staff was great including the maintenance. Always said Hi and made you feel welcomed.
Place was nice (a bit dated but clean) and pool was great! Staff working at the pool were very nice and hard workers, they would never stop.
Emanuele
Emanuele, perjalanan 4 malam
Ulasan tamu Hotels.com yang terverifikasi