2/10 Buruk
4 Desember 2024
Really Bad Experience
My experience both when it comes to booking and service have been really subpar with the rooms being even more underwhelming. Colleagues went in to find dirty towels and dirty linen. The room had bugs all over especially ants and mosquitoes. After a very difficult first night, we requested a cancellation of the booking through the booking agency and the hotel rejected. After the second night, it proved impossible to stay there and the team checked out. The hotel still refused to issue a partial refund. We ended up booking a new hotel a few minutes down the road. On top of it all, trying to communicate with the reception was just a problem. Genuinely if you are desperate for a single night, maybe. But just know there’s no where to get food close to the place. For long stays, just get a Hotel close by.
Brian
Brian, perjalanan bisnis 3 malam
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