Windermere Jetty Museum of Boats, Steam and Stories - 15 min walk - 1.3 km
Brockhole - the Lake District Visitor Centre - 7 min drive - 6.0 km
Getting around
Manchester Airport (MAN) - 102 min drive
Windermere Station - 4 min drive
Burneside Station - 12 min drive
Staveley Station - 14 min drive
Airport shuttle (surcharge)
Restaurants
The Pier Coffee Shop - 5 min walk
The Boathouse Bar & Restaurant - 9 min walk
The Lake View - Bowness - 5 min walk
Trattoria - 9 min walk
Costa Coffee - 7 min walk
About this property
Lakes Hotel and Spa
Lakes Hotel and Spa offers a fantastic location, putting you a short five-minute walk from Lake Windermere. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and British cuisine is served at The Bar, which is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
57 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 12.00 per night)
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
2 bars/lounges
Restaurant
Poolside bar
24-hour room service
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness centre
An indoor pool
Full-service spa
15 hot tubs
Sauna
Steam room
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
The Bar – This bistro specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird – This restaurant specialises in British cuisine and only serves dinner. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 15 per person
Airport shuttle service is offered for an extra charge
Parking
Self-parking costs GBP 12.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.
Also known as
Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere
Frequently asked questions
Does Lakes Hotel and Spa offer free cancellation for a full refund?
Yes, Lakes Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lakes Hotel and Spa?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:30 PM.
Are pets allowed at Lakes Hotel and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Lakes Hotel and Spa?
Yes. Self-parking costs GBP 12.00 per night.
Is an airport shuttle service offered by Lakes Hotel and Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Lakes Hotel and Spa?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Lakes Hotel and Spa and nearby?
Lakes Hotel and Spa has 2 bars, a spa and an indoor pool, as well as a steam room, a picnic area and a garden.
Are there restaurants at or near Lakes Hotel and Spa?
Yes, The Bar offers British cuisine.
What's the area around Lakes Hotel and Spa like?
Lakes Hotel and Spa is in the heart of Windermere, a short 4-minute walk from Lake Windermere and 4 minutes' walk from Bowness Pier. Our travellers say that the local area is very walkable.
Lakes Hotel and Spa Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Nov 2024
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Nov 2024
Bobby
Bobby, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Mariusz
Mariusz, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Amazing
Everything was perfect, the room was spotless, the hottub was lovely, the breakfast was perfect. We were even upgraded!.
The only things i would say is the bathroom could be more roomier, the shower could be updated with better water pressure. But other than that it was perfect.
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Lee
Lee, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Colin
Colin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Stunning
Absolutely stunning hotel, really special attention to detail. It feels like a luxury stay! The staff were so friendly, attentive and helpful. Lovely location and plenty to do on site too. Would love to go back soon!
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Sam
Sam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Kim
Kim, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 Oct 2024
Power cut
I have stayed in this hotel numerous times and I have always absolutely loved it here but last night there was a major power cut, I wouldn’t have minded but the staffs attitude was shocking telling us all it is not their problem or their issue and basically just to get on with it, our room was absolutely pitch black we couldn’t see a thing not to mention the fact we couldn’t use the spa which is so upsetting as it was my partners birthday and this is the whole reason why I booked this hotel. I understand things can happen but to be told just to grab a candle and either sit in the bar or go to our room was shocking. It was very dangerous on the stairs as we could not see a thing. What made this worse was when we awoke in the morning the power was still off, as for breakfast this was obviously off too.
Just a shocking overall experience as the staff did not once try and make things any better for us all, alls I kept being told was this is not our problem! When you have paid a decent amount of money for a spa stay it is genuinely upsetting & not even to be offered a thing is disgusting! This hotel is suppose to be a 5 star so standards are obviously highly (definitely shouldn’t have staff telling me to just grab a candle and get on with it!)
This birthday trip was absolutely ruined and I am so upset over the overall experience especially when you have saved up for this hotel.
Hannah
Hannah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Lakes stay
Amazing hotel. Clean and modern. Staff couldn't do enough for you. All friendly and welcoming. Mizumi restaurant is stunning and food lovely. Perfect location.
Joanna
Joanna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Sam
Sam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Carl
Carl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Amazing!
We had a great time at the Lakes. The experience from check in to check out was great. Staff lovely, Spa and room was excellent and cocktails too die for. Thankyou!
Deborah
Deborah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Great Experience
our stay was amazing, the hotel is very cozy, the room is comfortable with a nice hottub.
food is well cooked.
the staff are very friendly.
there are 3 ferries to different locations in the lake 10 minutes walk from the hotel.