"I looked at reviews after I booked everything. One main thing is that, yes, reception is never there, but they communicate through WhatsApp, so if something was needed, you could contact them.
I don’t believe I am asking for too much, but there was no kettle. So you either find a shop and buy coffee and tea yourself, or go down to the restaurants below and constantly order from there.
There is a fridge in the room, but there are no shops unless you go into Sorrento by bus and bring things back. People who work in reception sell lounge chairs to lay on at the beach. Even if you have paid to stay there, you still need to pay separately for the chairs outside.
If you are looking for a cheap holiday and don’t mind walking up and down the zig-zag hills and catching the bus everywhere, this place is fine. I would personally recommend looking for a place to stay in the exact area so everything is within walking distance.
Cleanliness is good, and the room does get cleaned every day, but the towels are kept the same and not changed throughout your stay. The beach view is amazing from the outside, but not all rooms have balconies!
Parking is up the zig-zag hill, and every time we went past it, it was full, as it is fairly small. Cars struggle to get through the narrow roads down to the hotel, so other hotels use golf carts to get you to the parking area or up the hill."