2/10 Poor
26 Dec 2024
I am writing to express my disappointment with the condition of the room during my recent stay. Unfortunately, the room was not up to standard. Specifically:
• The room was filthy, with visible hair and handprints on surfaces.
• There was no carpet in the bathroom, which made it uncomfortable.
• No hand or face towels were provided.
• The refrigerator (geladeira) was dirty and seemed not to have been cleaned properly.
This experience did not meet my expectations, and I hope you take steps to improve the cleanliness and maintenance for future guests. I would appreciate your feedback on this matter.
Mauro
Mauro, 1-night trip