The property itself was clean and adequate and was good value for money and if we wanted to do another night out in Bournemouth we would stay here again as in a good location HOWEVER - we had a dreadful experience when checking in - when we arrived there was no one on a front desk and reception was all locked up, we rang the phone number and was told we needed to check in with the staff at the hotel opposite so over we went, confirmed the booking and that we’d booked a premier quadruple room. The lady on the desk said that the room we booked was unavailable but they have ‘upgraded’ us to a suite in their hotel - so we said great got the keys and up we went to the most disgusting room I’ve ever seen, it smelt so badly, a mixture of weed and mould, wallpaper hanging off the walls, stains and water marks all over the walls, bathroom gross, bath side fell off. Dark dingy horrid. I had to go back down and ask to be given the room we had booked in the other hotel, again I was told that room was not available, I had to get a bit assertive and say that I have a booking confirmation that that room in that hotel was confirmed (they also had it on their paperwork) and that we wanted room we had paid for. She phoned the manager of the other hotel who came over after a little time - low and behold with the key to the room we had booked in the other hotel. I’m not sure what the two hotels were trying to pull but we were not going to be forced into taking accommodation we hadn’t booked.