Swiss-Belhotel Ambon is a great choice for a stay in Ambon. You can visit the spa to indulge in massages, body wraps or aromatherapy, and international cuisine is served at Swiss-Cafe, which is open for breakfast, lunch and dinner. Other features include a bar/lounge and a terrace.
Languages
Dutch, English, German, Indonesian
At a glance
Hotel size
111 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
5 meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Arcade/games room
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Accessible airport shuttle
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Turndown service
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has 3 treatment rooms, including rooms for couples. Services include body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Swiss-Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Lucipara Lounge Bar – This bar only serves light fare. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one-way. Maximum occupancy 4)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Also known as
Swiss-Belhotel Ambon
Swiss-Belhotel Hotel Ambon
Swiss-Belhotel Ambon Maluku Islands
Swiss-Belhotel Ambon Hotel
Frequently asked questions
Does Swiss-Belhotel Ambon offer free cancellation for a full refund?
Yes, Swiss-Belhotel Ambon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Swiss-Belhotel Ambon?
Sorry, pets aren't allowed.
Is parking offered on site at Swiss-Belhotel Ambon?
Yes, there's free self parking.
Is an airport shuttle service offered by Swiss-Belhotel Ambon?
Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one-way.
What are the check-in and check-out times at Swiss-Belhotel Ambon?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless social distancing is available.
What is there to do at Swiss-Belhotel Ambon and nearby?
Swiss-Belhotel Ambon has a spa and an arcade.
Are there restaurants at or near Swiss-Belhotel Ambon?
Yes, Swiss-Cafe offers international cuisine.
What's the area around Swiss-Belhotel Ambon like?
Swiss-Belhotel Ambon is in the heart of Ambon, a short 4-minute walk from Maranatha Church of Ambon and 15 minutes' walk from Masjid Raya al-Fatah.
Swiss-Belhotel Ambon Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.6/10
Staff & service
9.2/10
Amenities
7.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Fair
8 Apr 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 May 2023
Facilities were clean and staff was eager to help even though most lacked English. This meant that staff might answer questions without really understanding what was being asked.. The area looked rough but I felt safe visiting an all-night at 0300; I did travel by taxi.
Bruce
Bruce, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 May 2023
david j.
david j., 1-night trip
Verified Expedia guest review
8/10 Very good
4 Apr 2023
Philip
Philip, 1-night family trip
Verified Hotels.com guest review
6/10 Good
27 Sep 2022
piradee
piradee, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sep 2022
Michael
Michael, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
17 Sep 2022
Michael
Michael, 1-night trip
Verified Travelocity guest review
2/10 Poor
15 May 2022
Alessia
Alessia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2020
Marthen
Marthen, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2019
Liked it all. Did have trouble contacting hotel for transportation from airport ( never was able to arrange it).
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
3 Jun 2019
Verified traveller
5-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 Jan 2019
We've reserved vans transfer from airport to hotel IDR300,000/car.
We stop on the way to drop our equipment approx' 30 min'. The hotel's staff will charge us IDR1,000,000/van. I ask to see hotels' manager. Price going down to IDR175,000./van (we hire 2 vans)
Except this guy, all staffs very good. Love morning with BF. If we limited area only in Ambon. This hotel is 5 stars.
SeaRover
SeaRover, 5-night trip
Verified Expedia guest review
8/10 Very good
27 Jan 2019
Verified traveller
5-night trip
Verified Expedia guest review
4/10 Fair
1 Nov 2018
Shower head was faulty. Water temperature changed wildly. Toaster machine at breakfast buffet was ancient and faulty. Room door needed to be slammed to ensure locking.
Hugh
Hugh, 2-night trip
Verified Expedia guest review
8/10 Very good
28 Apr 2018
Ok as transit hotel
Ok as transit hotel, nice breakfast buffet. Slow front desk service.
S A
Verified Hotels.com guest review
10/10 Exceptional
17 Jan 2018
Weekend to relax.
We've stayed in this hotel on previous occasions and we must say that's always a pleasure to stay here. Staff always goes extra mile to help you, we don't mind if there's some stains in the carpets or if there's some scratchs on the furniture. Bed is superbely comfortable and breakfast is very rich. I've mention the fact that I don't like instant coffee and staff provide me with a very smooth double espresso.
Thank you very much to everyone during our stay.
Hugo
Hugo, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
25 Sep 2017
Good hotel
The hotel is ok: it's clean and the rooms are of a big size. I tried the gym: it's not great and the AC was not working so I was boiling. On the overall however all went well.
Verified traveller
1-night business trip
Verified Hotels.com guest review
4/10 Fair
6 Feb 2017
Basic for temporary stay
Ambon is very basic, and so is this "best hotel" there... Even if the island is quite remote and city small, still disappointed by the room and hotel condition in general.
Bathroom is super basic and just beside the entrance door. Shower is without much protection and thus water splashing everywhere in bathroom and entrance area.
Room is small, but was quiet and bed relatively comfy.
I guess good enough for few days of
Sebastien
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2017
Nice hotel to stay
Nice to stay
Irwan
Verified Hotels.com guest review
8/10 Very good
30 Sep 2016
Clean and good location
Good place to stay
David
Verified Hotels.com guest review
6/10 Good
28 Sep 2016
Verified traveller
Verified Hotels.com guest review
6/10 Good
20 Jul 2016
Mehd
Verified Hotels.com guest review
2/10 Poor
15 Jul 2016
Dissappointed and not satisfied with the service
Verified traveller
Verified Hotels.com guest review
6/10 Good
9 Jul 2016
Comfortable hotel near center of Ambon
The hotel is nicely located in Ambon near shopping. The room was clean and spacious. Service was friendly, but not overly attentive.
Troy
Verified Hotels.com guest review
4/10 Fair
7 Jun 2016
we had to wait over two hours to be checked in and I was given the same room as the one I initially turned down!