2/10 Buruk
24 Mar 2025
Horrible odor
Me and my boyfriend checked in to our room and there was a terrible odor and the room was extremely humid. We asked to change the room and they told us that we couldn’t and that we should just open the window.
We later realized that the extreme odor was probably mould. When we checked out we told the staff that it was horrible due to the fact that we had to have the window open the whole time we were in the room including the whole night. To sleep with a window wide open, a thin blanket (when it’s 5 degrees outside) just because the room is filled with odor of mould is not ideal. We told the staff when we checked out that we would contact hotels.com for a compensation they just said “ok”. No excuse or anything.
I do not recommend anyone to book this place.


Matilda
Matilda, perjalanan 1 malam
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