Ascott IFC Guangzhou

We had a wonderful stay and lovely room. Everything is as advertised but there was only 1 problem. We came as international guest and did not have any local currency. The hotel will not change a few RMB for us. They said we should go to four season hotel next door at almost midnight, we went there and they would not change because we are not guest(which I think they should already have known before sending us there). They told us to go to an atm machine next morning which is a weekend, we went there and machine was broke. Now mind you this is the second day. We couldn't eat when we arrived because we had no money and room service was closed at 10pm. We needed to get to the show and they will not even bill the taxi to our room in this time of need eventhough they took almost a 1000RMB as deposit. We were left to fend for ourselves. Until we got an atm further away of walking on the third day to withdraw money. We witnessed 2 more people coming to the front desk to ask for forex change and was also denied. It is very much an inconvenience as you never know when this emergency would arise and you typically expect a hotel to have at least a limited Forex Exchange for guests. Though I was excited to stay at Ascott as my first stay this experience nearly too it away but it's still a great place.

The convenience of an apartment while on a business trip is great!

Breakfast can be improved. Everything else is fine.

It was amazing. The service was almost perfect

The place is kind of in between a place to stay for a business meeting and stay long term, as if it couldn't decide itself. The apartment is spacious, well builtand very modern. The layout for a long stay could be way better - I can't imagine moving in with stuff for a year-long stay, although there is plenty of room overall, not much of good storage options. Location for business is excellent. Breakfast is big in volume and okay in offer. Overall it's a high quality accomodation, just lacking a character.