Swiss-Belresort Watu Jimbar

Great pool set up. Family friendly. Nice sun loungers but must grab them early. Decent buffet brekky. Polite staff. Not so good was the room. Stayed in “grand” deluxe twin room with pool view. Toilet smelt of urine. Water overflowed during first shower. Had to get someone to check it. Shower is 1cm lower than rest of bathroom so it didn’t take much. Servicing of room unpredictable. No service sign to hang on door. No bath mats replaced once they took the first wet one. Linen soiled on close inspection. I stopped looking. I woke to noise of swisse cafe breakfast every morning. Generator noise all day from 6am to midnight. I was dead tired so not too bothered haha. Dog barking can be heard pretty loud even though on first floor. Can hear noise upstairs as well as next door. Woke also to smells of cigarette smoke drifting into our room maybe from the vents as doors were closed. Couldn’t sit in balcony because of more smells of cigarette smoke, possibly from cafe directly below us or our neighbours and it just stayed in the balcony due to lack of wind/airflow. Basically not a 4 star hotel they or others claim. More like 3 or less. In a nutshell I wouldn’t stay there again.

THE BEST HOTEL IVE STAYED AT LIVE EVERYTHING XXXX thanks so much I’ll be back

Great location. Pool was wonderful. Wading area for lounging around the pool is terrific. No burned feet getting in and out of the pool! Really enjoyed the themed dinner nights. Cost of dining at the hotel was really good value for money.

Very friendly staff, extremely polite and courteous with a lovely manner. The room was very worn in places with an overall shabby look, which was disappointing given its star rating. Great pools and nice breakfast.

We were a little disappointed with our rooms. The jacuzzi was dirty and smelly, the coffee cups and spoons unwashed (I assume all glasses are unwashed), we had no towels or tv remote plus had to get the fridge replaced. The bathroom has no door and the toilet is cramped. The rooms are tired and not maintained. There was peeling paint and the tv was wonky. However, staff were amazing and were able to quickly fix most problems listed above. The pool is gorgeous and we enjoyed the food in the restaurant. Located in the heart of Sanur, with everything you need close by, but still quiet.