An almost perfect hotel stay in terms of grandeur, space, clean, convenience & lively. All facilities (spa, gym, rooms, penthouse) were great & most staff were fantastic, helpful & friendly. But the Black female host at the FIVE beach restaurant & some of the security were unfriendly & bullish about not letting guests walk through the "dance party" to get to the private beach when the main alleyway was blocked. They made me feel like an intruder when they should have checked the room key for ID or provided a different access from hotel to the beach. Also there is no large swimming pool only spa pools where the IG guests pose for photos. One pool was closed.I won't be put off & will go back & hope for better because the majority of staff were the best I ever met,they deserve the highest praise but they were just let down by a few.