The Tollgate Inn

Don’t get what you pay for.

Chancer but fair play to him he’s good at it. Booking states breakfast included but when you arrive he tells you it’s not, due to covid. Every other stay I’ve had during lockdown have managed to sort breakfast out, if sold on that basis. To make matters worse I paid for two breakfast meals as the app dropped during booking and when I restarted at a later date it defaulted to two people. I only ever book for one as I use it for business. He rang to check it was for two and when I explained it was just me I thought he may have charged accordingly but he stuck to the increased cost. I had a burger and a couple of pints (£24.30 ouch),went up to my room with the intention of settling up on checkout. Everything was locked up at 8.30am but I gave the key to a member of staff waiting in the car park and explained about the previous nights meal. Within no time Delboy was on the blower after his money. I said he needs to inform customers about the breakfast scam and he agreed but kept all the money. I explained I book accommodation with breakfast as I need to take medication the morning with food. Water off a ducks back. I rarely get scammed but I guess you mark it down to experience when it happens to you. Best avoid this guy.

Mark, Perjalanan bisnis 1 malam, 26 Apr 2021

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Quite village stopover for 1 night. Nice to have the restaurant onsite. Staff very helpful and wonderful cooked breakfast

Jalan-jalan keluarga 1 malam, 22 Agt 2020

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Avid at all costs

Would not recommend this place to my worst enemy. We booked the deluxe room - what a joke that was! The whole place is infested with bugs, found them EVERYWHERE!! On the floor, on our items, on our towels. Could literally hear them crunching under the carpet. Absolutely disgusting! The dinner was a chewy over cooked steak and the breakfast was the most pathetic plate I have ever seen. Took them over 45 minutes to have everything on the plate either overcooked or undercooked.

Simona, Perjalanan 1 malam, 25 Jul 2020

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Would happily return to The Tollgate Inn.

A pleasant overnight stay whilst visiting family in nearby Trowbridge.

Perjalanan 1 malam, 21 Feb 2020

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Lovely place

A lovely place with nice staff. I was working up the road and unfortunately whilst the room was cosy it didn’t have a desk and it was really quite cold and cramped.

Victoria, Perjalanan bisnis 3 malam, 17 Feb 2020

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Comfy. Nice breakfast. Friendly staff. Nice dinner in the pub, though maybe slightly pricey.

Jalan-jalan keluarga 1 malam, 15 Feb 2020

Ulasan tamu Expedia asli

A great discovsry

If you are not fond of staying in one of the large chain hotels, then this is a great alternative. Clean warm, good shower, comfy bed, very oite staff and really great food and ales. Highly recommended *****

Nic, Perjalanan bisnis 1 malam, 3 Feb 2020

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Traditional village pub

Rooms a little small. Staff were excellent. Food was really good, breakfast was lovely.

Rebecca, Perjalanan 1 malam, 1 Feb 2020

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Amazing food

The staff were exceptionally friendly and helpful. I’ve stayed in many hotels but this is one of the best for food. I would definitely recommend just for food alone but the whole stay was extremely pleasant.

Craig, Perjalanan bisnis 4 malam, 20 Jan 2020

Ulasan tamu Hotels.com asli

I booked this short notice and it was very easy to book using the App. On arrival I was expected and welcomed warmly. It seemed very quiet but the bar filled with locals eating and drinking. The room as chilly but this may be because they didn't have much notice of my arrival. The was heating in the room which can be controlled. The bar staff were very attentive and welcoming. The breakfast was very nice. Please be aware that generally there is no breakfast until 08.00 which if you need an early get away is a bit late. But to be fair the staff were there at 07.45 and were happy to serve me a little earlier. I think the £80 price was a little excesive felt mot like a £60 stay.. But would use again.. :-)

john, Perjalanan bisnis 1 malam, 8 Jan 2020

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