The hotel is in a great location, conveniently close to the train station, and it is clean and well-maintained. The young lady who checked me in was very pleasant and helpful, though I unfortunately didn’t catch her name. However, my experience at checkout was disappointing. The staff member assisting me, Aycha, was unprofessional and seemed bothered by even basic questions, coming across as condescending. This negative interaction significantly impacted my overall experience, leading me to give a lower rating.