The two people I dealt with at reception were great.
I went up and saw the room, it was basic. Like the rest of the hotel it was very warm (it's been a warm summer). I then walked down the road for a meal but everything was shut, so I went back to the hotel to their restaurant. As I was still in my walking clothes, the waitress said the main area was 'full' and sat me in a seperate area by myself facing away from the main dining area. I heard another group arrive but I was still the only one in my area. This felt degrading.
The same waitress was nice enough taking the order, a different waiter brought the food out and dumped it at my table. Which considering it was one of their specialities, it was like having a 2 star meal for the cost of a 4-5 star meal. Definitely not worth the cost.
I got up advised, I would settle the bill the next morning at check out. Although my German is a bit rusty, I didn't appreciate their attitude when I left.
The views from the grounds of the hotel are amazing but the rest is lackluster. I won't be going back.