Incheon Hotel Airstay

I’ve stayed here many times. This was the first time I’ve needed to use their shuttle service. It’s the worst or as bad as any offered in this area. I waited ~45 min. The lady at the front desk said he will arrive in 20 min, then she said 7 more min then she said 1-2 min more. It was 45 min. This was my last reservation for this hotel. Would I recommend it? Of course not.

The staff are very nice.

Overall, it was a decent place to stay one night. Staff that we encountered was friendly, courteous, and polite. The environment of the hotel itself was decent. Not too modern...yet elegant. There were stores and restaurants around the hotel for us to enjoy good food and little nibbles.

The staff was super friendly and helpful. The airport shuttle picks up at door 7, third level across the road. The van driver was helpful in finding me a laundry service, though while I overpaid (he probably would have been more fair had I taken the driver up on escorting me down the road to the shop) they did deliver my laundry to the hotel since I would not be able to be back during shop hours. The front desk staff was great in providing information and calling us an after hours taxi. The hotel is surrounded by shops and late night restaurants and a quick 10 minute walk to the train. We never felt unsafe, even when coming back late at night. Despite the pictures, the bathroom is sectioned off and they provide shampoo, conditioner, soap, a hair brush, hair gel and bug spray. I never felt the need to use the bug spray and the rooms were pretty clean. The downsides-- the key card that controls the lights and AC cannot be tricked-- so if you were hoping to charge something when you left the room-- you are out of luck. The bed is firm. Super firm. But if you wrap yourself in the comforter like a burrito-- it makes it a bit better. Also, I'm 5'9 and I had to sleep diagonally or my feet would just slightly be off the bed. I had a queen to myself so this was no problem. Also, there is a light in the room that can't be turned off-- it glows so an eye mask was needed. Overall, our 3 nights here were good. It is a great value, clean, and safe.

Good and free pick up from airport very friendly driver quick check in and out overall very happy with our choice