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Best Western Gatehouse Hotel

3.0 star property
Ipswich guesthouse with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Gatehouse Hotel

Interior
Property entrance
Outdoor dining
Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Laundry facilities
  • Free parking
  • Non-smoking
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Room service
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

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About the area

Map
799 Old Norwich Road, Ipswich, England, IP1 6LH

What's nearby

  • Portman Road - 6 min drive - 4.3 km
  • Ipswich Regent Theatre - 6 min drive - 4.8 km
  • University Campus Suffolk - 7 min drive - 5.1 km
  • Ipswich Waterfront - 8 min drive - 5.9 km
  • Jimmy's Farm - 10 min drive - 12.3 km

Getting around

  • Derby Road Station - 9 min drive
  • Westerfield Station - 10 min drive
  • Ipswich Station - 16 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Red Lion - ‬3 min drive
  • ‪Man on the Moon - ‬3 min drive
  • ‪Marmaris Kebab & Fish Bar - ‬19 min walk
  • ‪Starbucks - ‬4 min drive

About this property

Best Western Gatehouse Hotel

Enjoy your visit to Ipswich with a stay at Best Western Gatehouse Hotel. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

Languages

Czech, English, Slovak

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 11 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 11 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately GBP 9.95 for adults and GBP 9.95 for children

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

BEST WESTERN Gatehouse Hotel Ipswich, Suffolk
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Ipswich
Best Western Gatehouse
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Ipswich
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Hotel Guesthouse
Best Western Gatehouse Hotel Guesthouse Ipswich

Frequently asked questions

Are pets allowed at Best Western Gatehouse Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Gatehouse Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Gatehouse Hotel?
Check-in start time: 2 PM; check-in end time: 11 PM. Check-out time is 11 AM.
What is there to do at Best Western Gatehouse Hotel and nearby?
Best Western Gatehouse Hotel has a garden.
Are there restaurants at or near Best Western Gatehouse Hotel?
Yes, there's an on-site restaurant.
What's the area around Best Western Gatehouse Hotel like?
Best Western Gatehouse Hotel puts you in Whitton, in the heart of Ipswich. Popular attractions include Ipswich Museum, which is 5 minutes away by car.

Best Western Gatehouse Hotel Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Very good

Staff have the winning way
Outstanding staff, amazing service. Building a little tired, needs some love but the welcome and feeling we had on arrival and during the stay made it really great.
keith, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Okish!
I thought that the manager was really welcome when i arrived. I purchased the family room and stayed for 3 nights. On the second day i arrived back to my room being left wide open (i am not clear if this was from the cleaner or if someone had been in my room). When I raised this with reception, she commented how she would make a note of this and did not seem to appreciate how his may have impacted on me. I was in a annex or separate building (as it was a family room) and there was 1 room above me. The problem with this was that every time the person in the room above me moved, i heard him. This impacted on my quality of sleep. Other than the afformentioned, i found the accomodation clean.
donna, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very fiendly and welcoming
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Chris, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay
Very friendly staff, food was good and beds comfortable
1-night business trip
Verified Hotels.com guest review

8/10 Very good

A perfectly adequate overnight stop. Staff were friendly and helpful, eg immediately offered a different twin room for adult sons when we said first one smelled of cigarettes and damp. Swapped room was much nicer. Both double and twin rooms were completely clean and cosy in December once radiators were switched on. Easy to find and parking on site was useful.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Funnily enough i will stay again
I did love the location the staff and all as i wanted away from the hussle and bussle but i thought it could be cleaner But i am a clean freak
1-night trip
Verified Hotels.com guest review

8/10 Very good

Good base for a weekend
Easy to reach and in a relatively quiet location. Ample parking. Service very good, and the hotel is clean and cared for. But my room was uncomfortably warm and the window didn't open far enough to cool it down, and I thought the bed was overly soft.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible
Arrived and wasn’t even able to get into the property, therefore couldn’t even stay the night. The hotel then wouldn’t even offer a refund despite not staying there. I had to spend another £70 to get a hotel elsewhere.
Martyna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

debra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Expedia guest review

4/10 Fair

Don't stay here.
Had a bad start that for worse. Booked online and charged again on check in. Run down hotel. Meal not charged in the morning and staff struggled to refund their error. Phone calls chasing food bill and checked to make sure not already charged and when rang Back to pay they had already taken the funds. Arrogant call from customer services. Would not recommend at all. Badly run disorganised hotel.
Andrew, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

First Location- NO. Second Location - Definite Yes
Arrived and was placed outside the hotel in the Service area in a black wooden building. Room was not clean, bugs and chair broken. Immediately requested different room. Told none available due to Ed Sheeran concert the day before. Regardless, I booked this hotel months before and immediately paid upon arrival. Was required to stay in that room for 1 night. Then was moved the next day to another location in Claydon which was much better. Frankie, the Manager of these location, was very accommodating and immediately ensure that we were well taken care of in moving to this new location. After we moved the room was what we expected and the staff were very friendly and accommodating. Would we stay there again? Not in the first location which should never have been used for any guests. The second location would be a definite Yes. Thank you Frankie, Gill, Teresa and staff who made our stay of 2 weeks wonderful!
anthony, 14-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel good location staff lovely v helpful
jason, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Zoe, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Tim, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I liked that it was in a quiet location, no traffic noise, and excellent service by the staff. Disliked that the bath/ shower could be a challenge for elderly or physically unstable visitors, and no night lights for reading in bed, room lights on or off, no in-between.
Ian, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Review
Fantastic little bolt hole here only6 quid in taxi to Portman road to see rodders..room for 3 was like a mini apartment..bathroom and beds spotless and staff were so accommodating..also loved the quaint little bar.. Will definitely use this establishment again **** and more from me
Louise, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Cannot complain,fairly basic the only thing I would say is the shower tray is very slippery even before I used soap & there was no handle to grab inside Staff always friendly & helpful
2-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed a wonderful four night stay at The Gatehouse. The staff were so friendly, helpful and kind. The bed could have done with being a little longer and wider but that would be our only negative comment. Would certainly recommend this hotel and particularly the staff.
Alyson, 4-night romance trip
Verified Hotels.com guest review