This has got to be the worst property i have dtayed in, whilst booking through Hotels.Com.
On arrival you have to ring a number that is on the door and someone comes and lets you in.
This is where the fun started.
I confirmed who I was and that i had booked 2 rooms, the gentlemen argues i had booked 1 room for 4 adults and 1 child. I showed emails from Hotels.com with the booking conformation for 2 rooms and the proce i had paid. He still argued i had booked 1 toom through Bookings.com which i did not.
I asked to get my miney back if they were not giving me 2 rooms and he soon found 2 rooms for us.
The rooms were not the best in cleanliness, there was NO hot water for a shower in the morning in both rooms we booked. The towels were clean which was a positive.
The continetal breakfast was cereal, boiled eggs and toast, we skipped this and went to a cafe around the corner.
Parking the Car is £10 which was another added extra thats not advertised when booking this property.
I have never gave a bad review on a property i have booked with Hotels.Com in about 10yrs, But i feel this needs identifying to potential new guests that are looking for a place to stay in Blackpool.
Please look to book elsewhere that you are appreciated staying at.