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RBS Hotel

3.0 star property
Hotel in Rochester

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for RBS Hotel

Reception
Quadruple Room | Desk, iron/ironing board, free WiFi, wheelchair access
Front of property
Shower, towels
Desk, iron/ironing board, free WiFi, wheelchair access

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Free self parking
The price is $70
includes taxes & fees
$70 per night
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Triple Room

Desk, iron/ironing board, free WiFi, wheelchair access

Classic Triple Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 25 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, wheelchair access

Quadruple Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 25 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Desk, iron/ironing board, free WiFi, wheelchair access

Double Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
Wardrobe or closet
  • 25 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Desk, iron/ironing board, free WiFi, wheelchair access

Twin Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 25 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, wheelchair access

Triple Room

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
Wardrobe or closet
  • 25 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Superior Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi
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Free WiFi
Non-smoking
8.0 out of 10, Very Good, (166)
The price is $65
includes taxes & fees
$54 per night
Nov 24 - Nov 25
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About the neighborhood

Map
5-7 Frindsbury Road Strood, Rochester, England, ME2 4TA

What's nearby

  • Rochester Castle - 15 min walk - 1.3 km
  • Rochester Cathedral - 16 min walk - 1.4 km
  • Diggerland - 4 min drive - 3.0 km
  • Historic Dockyard Chatham - 5 min drive - 4.8 km
  • Cooling Castle Barn - 9 min drive - 8.7 km

Getting around

  • London (SEN-Southend) - 47 min drive
  • London City Airport (LCY) - 55 min drive
  • Chatham Station - 4 min drive
  • Strood Station - 7 min walk
  • Rochester Station - 19 min walk

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Coach and Horses - ‬14 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Crown - ‬13 min walk
  • ‪Cafe Nucleus - ‬14 min walk

About this property

RBS Hotel

When you stay at RBS Hotel, you'll be within a 15-minute drive of Bluewater Shopping Centre. Guests will have free perks like WiFi and self parking. Fellow travelers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 16
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM

Services

  • 24-hour front desk

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 5 per person

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

RBS Hotel Rochester
RBS Rochester
RBS Hotel Hotel
RBS Hotel Rochester
RBS Hotel Hotel Rochester

Frequently asked questions

Are pets allowed at RBS Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at RBS Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at RBS Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What's the area around RBS Hotel like?
RBS Hotel is a short 7-minute walk from Strood Station and 15 minutes' walk from Rochester Castle.

Reviews

7.6

Good

8.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Fair

david, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very poor customer service
Cannot fault the room or facilities, which were modern and very clean. However my immediate experience was being told off for my coat dripping on the floor (it was absolutely tipping it down outside, so hardly my fault). I was then informed I had reacted badly to this and did not have to stay at the hotel!!
JENNY, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Please instruct your reception staff to be more polite and speak in a decent tone with customers
Manoj, 3-night business trip
Verified Hotels.com guest review

6/10 Good

A poor experience
Very hot. No sign of the concierge or anyone working. No attempt to clean the room.
Peter, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice and clean
Anthony, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall I had a pleasant overnight, restful night, bed really comfy, room and en suite clean. Room size I had was ok for one person. Good selection of tea/coffee etc plus biscuits. (no hair dryer in the room but I didn't bother go and ask for one). Next days pre packed breakfast was brought to the room, offering various continental and other breakfast type bites plus fesh fruit and a cartoon of fruit juice. Guy at reception was welcoming and gave clear instructions to my room. staff were helpful and supportive. As It's on a busy road, and if like me you like the windows open, it can be rather noisy, especially as I wear hearing aids.. plus as I didn't want to disturb others I needed to use subtext on the TV but it wouldn't work. The member of staff who brought up the breakfast basket, tried his best to get it functioning but he too had trouble, I was informed they would look into it, so other future residents don't have same problem. It's just that with traffic noise I couldn't hear the TV unless on really loud. It was convenient for me but reversing out is a bit iffy into a main road/people walking along pavement... low, plus I wear hearing aids
H V, 1-night trip
Verified Expedia guest review

6/10 Good

It was nice and clean staff man looked down on me.i wasnt posh enough i would say that its a good place to go if u need somewhere quick but take ur own coffee.tea and milk suger
Moira, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hamilton, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bed sheets and linen was filthy. I had to ask for a new duvet as it had massive blood stains on it. I ended up replacing all the linen on the bed and which sim had stains. Room smells bad which wouldn’t air out no matter how long we had the windows open. Glasses hat lipstick stains on them. Overall it was filthy but the guy at the desk was polite & friendly
Carmelita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and very close to town lovely room with onsuite Everything was clean and tidy and bed was spotless . Close to down and checkin easy and friendly and very helpful. Had a parking space which was right outside the door which I wanted . Thanks
Michelle, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly and helpful
Very friendly and helpful reception.
Patrick, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Aimal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean room. Friendly staff. Comfortable bed. Lovely and warm room
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexander, 1-night trip
Verified Expedia guest review

2/10 Poor

At £55 a night, you know what to expect really – so expectations aren’t that high, you get what you pay for – fair enough. Judging by the photos online it looked adequate, and when we arrived the room was basic as expected, but clean and bright with a TV, fridge, bathroom with shower and tea/coffee-making facilities. So far so good. Unfortunately, that’s where the positives end. I can honestly say this was the worst hotel experience of my life. This is why – We were greeted by the hotel manager/owner, who initially was pleasant enough, checked us in no problems. Later that night when we turned in and went to the bed, the occupants in the room next to us, clearly drunk and on drugs, had a full-blown domestic in the early hours of morning. Shouting, screaming, furniture being thrown around/smashed, hitting one another, crying and calls for help. It was terrifying to be honest, and we felt trapped in our room with no way out as it kept spilling out into the corridor outside our room. When things had quietened down briefly, I was able to make my way to the lobby. As it was 2am, the place was deserted as expected, but on the reception desk there was a sign with some phone numbers to ring in case of an emergency. I returned to my room, and the chaos in the next room escalated again – so I rang the number twice, but no answer. I tried one more time, and planned to phone the police if there was no answer. Eventually the manager/owner did answer. He seemed harassed that I had woken
Mark, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Kim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kim, 1-night trip
Verified Expedia guest review

6/10 Good

Ok
Welcome was fine including a call earlier in the day to check what type of room we required. Room was comfortable enough, bit strange having a full size fridge in the room though. Could have benefitted from a bit more of a clean (blinds especially) and a coat hook and some hooks in bathroom for towels. Also a hand towel and a bath mat would be helpful. Room was paid for including breakfast, but this was non existent on either of the days we were there (we weren't up late or particularly early either).
Stephen, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Ed, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Nicole, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

wasiu, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good value, awful staff, won't be back
It's difficult to be objective with the level of disgust I'm feeling, but here goes... The standard and size of room, the cleanliness of the bathroom and overall value for money couldn't be faulted. The £5 breakfast consisted of pre-packed pastries, some fruit, and various breakfast snacks - decent enough for a fiver. My issues with the hotel centre around the disgustingly rude staff member that begrudgingly 'greeted' me when I checked in. I emailed ahead to explain I'd be arriving around 11.30pm. The front desk was advertised as being open until midnight. When I arrived, at 11.20pm,I called the number on the front desk. A chap then appeared, and immediately made me feel unwelcome, stating check-in had closed at 10.30pm. After a night of work and a 2 hour drive, I didn't need this negative attitude. The staff member then demanded ID... I've never been asked for this in any hotel in the UK before. I presented my driving licence, and against my wishes, it was photocopied by the staff member. I was then shown to my room at the front of the hotel. The road noise was just about bearable, but a thick set of curtains doesn't constitute sound-proofing. I've tried to give a balanced review, in spite of being treated like crap. I will not be returning, and I will not recommend this hotel to anyone else. It's a service industry. If you don't like working in it, do something else.
Matthew, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

You get value for your money
Nothando, 3-night romance trip
Verified Expedia guest review