At first I was skeptical about having to do everything myself (there was no human available), but then I was delighted to have chosen this hotel. Everything was up-to-date, very modern, very clean, etc. There was no breakfast buffet but there were plenty of excellent restaurants nearby to satisfy my need for coffee and some sort of protein. It is located next to the Toledo metro station, which was perfect, as well as to a laundromat (I needed to do some laundry after a week of prior traveling in Europe) within a five-min. walking distance (Express Wash Lavanderia Self Centro Storico, on Via Donnalbina, 5). The hotel is also next to the Spanish Quarters (Quartieri spagnoli), where one can find plentiful excellent restaurants, among them Trattoria Toledo, which I recommend. There were two pharmacies within a block or two of the hotel, if needed. If I return to Naples, I will stay at this hotel again.