Ariva Trillion Residences

The room is great but unfortunately, the staff working there need to be better in providing the services i.e. housekeeping, maintenance.

Stayed 5 nights. Poor housekeeping standard. Cant believe hairs all around the washroom floor after cleaning.

I booked 2 units of 2 bedroom stays and 1 of them was “upgraded” to a deluxe/premier. The vinyl flooring was not in a good condition, dusty & one of the rooms toilet was dirty with the towel used. The toilet floor had some stains which was told by the housekeeping agent that it was due to paint. Considering this property was just newly launched, I’m surprised that the “upgrade” was in poor condition. The Housekeeping agents were assigned different floors for them to handle & the one that came to inspect told me that the unit shouldn’t have been released for the guest to stay in. I had to switch rooms and when I switched to the other room. One of the room toilets had no shower head. I rarely complain about properties but I had to make an exception for this. Because this is a new property. I encourage the management to do a proper investigation in the lapses.

Very good. Location excellent. Free parking for us that drive from another state. Unit condition is very clean and comfortable.

My bag got stolen at the Ariva Trillion Residence lobby. Made a police report and yet to hear any update. Best to say this affected the whole stay experience and we won't be going there again.