Lack of attention to detail. Walls In the common areas and elevator had grease marks everywhere. Dust was on all of the surfaces. Housekeeping materials were constantly in the halls regardless of the hour. Air pressure causes issues in these rooms and one day it caused the room door to not close and latch after housekeeping went through and was left unlocked and openable for the entire day until we got back that night. After reporting this they made sure to latch it going forward, but something to watch out for.
The shower is cheap and slightly dirty, small, and poorly designed. We experienced some really nice, tiled showers at other hotels and this one falls way short.
Breakfast was decent, but it’s a set menu and having only six options gets really old after a full week.
Room was fine otherwise, but compared to the other top notch Japanese hotels we stayed at, this was a let down.