Friendly staff at the front desk and in the restaurant/bar. They upgraded our room free of charge, which was a surprise!
The room and bathroom were clean with all toiletries. It was a bit chilly though as we just couldn’t get the heating to work no matter how much we played around with the thermostat (I’ve removed a star for this).
The location is great - just a few minutes from the city centre, tram stops, and Piccadilly Station.
Breakfast was great. I thought it would’ve been just continental but they had some cooked food too - scrambled eggs, beans, bacon - which I really appreciated after a long night out in the city.
Also tried the cocktails and other food, which were good.
Overall, pleasant experience and I’d stay again.