Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350
What's nearby
Bundaran HI - 2 min walk - 0.2 km
Plaza Indonesia - 3 min walk - 0.3 km
Grand Indonesia - 4 min walk - 0.4 km
Sarinah Mall - 7 min walk - 0.7 km
Thamrin City Shopping Mall - 9 min walk - 0.8 km
Getting around
Jakarta (HLP-Halim Perdanakusuma Intl.) - 26 min drive
Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive
Jakarta Sudirman Station - 14 min walk
BNI City Station - 16 min walk
Jakarta Gondangdia Station - 20 min walk
Bundaran HI MRT Station - 3 min walk
Dukuh Atas MRT Station - 11 min walk
Stasiun MRT - Setiabudi - 25 min walk
Airport shuttle (surcharge)
Restaurants
Sana Sini - 2 min walk
Tous les Jours - 1 min walk
Grand Cafe - 2 min walk
The Back Room - 1 min walk
Makaron - 3 min walk
About this property
Grand Hyatt Jakarta
When you stay at Grand Hyatt Jakarta, you'll be in a fantastic location, only a five-minute walk from Bundaran HI and Grand Indonesia. Guests can take a dip in the outdoor pool or grab a bite to eat at Grand Cafe, which is one of 5 restaurants and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a fitness centre, a sauna and a steam room. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Bundaran HI MRT Station is 3 minutes and Dukuh Atas MRT Station is 11 minutes.
Languages
English, Indonesian
At a glance
Hotel size
424 rooms
Arranged over 26 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free secured on-site self-parking
Secured covered on-site valet parking (USD 15 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
5 restaurants
Coffee shop
24-hour room service
Travelling with children
Children's pool
What to do
Fitness classes
Yoga classes
Shopping
Working away
Business centre
Meeting rooms
Conference space (7556 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Pool loungers
Facilities
Built in 1991
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
An outdoor pool
Shopping centre on-site
Bike parking
Sauna
Steam room
Banquet hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Accessible airport shuttle
Handrails in stairwells
Wheelchair-width doorways
Room amenities
Be entertained
45-inch LCD TV
Premium satellite channels
Films for purchase
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Toothbrush and toothpaste
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Dining
Grand Cafe – This restaurant serves breakfast, brunch, lunch and dinner.
C's Steak And Seafood – This restaurant serves breakfast, lunch and dinner. Open daily.
Fountain Lounge – This café only serves light fare. Open daily.
Sumire – This restaurant serves lunch and dinner. Open daily.
Poolside restaurant – This poolside restaurant only serves dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 31.76 per person
Airport shuttle service is offered for an extra charge of USD 590000 per vehicle (one-way. Maximum occupancy 4)
Children & extra beds
Rollaway beds are available for USD 31.0 per night
Parking
Covered valet parking costs USD 15 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Jakarta Hyatt
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta
Frequently asked questions
Does Grand Hyatt Jakarta offer free cancellation for a full refund?
Yes, Grand Hyatt Jakarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt Jakarta?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Hyatt Jakarta?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hyatt Jakarta?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Grand Hyatt Jakarta?
Yes, an airport shuttle is available. The charge is USD 590000 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Jakarta?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Grand Hyatt Jakarta and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Grand Hyatt Jakarta also has a garden.
Are there restaurants at or near Grand Hyatt Jakarta?
Yes, there are 5 on-site restaurants, featuring pool views and poolside dining.
What's the area around Grand Hyatt Jakarta like?
Grand Hyatt Jakarta is in Central Jakarta, a short 3-minute walk from Bundaran HI MRT Station and 2 minutes' walk from Bundaran HI.
Grand Hyatt Jakarta Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
kitajima
kitajima, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Just a very lovely hotel.
Only thing to be improved was the breakfast but this is being picky. It’s a lovely place.
Toby
Toby, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
Fabulous hotel.
Douglas Alex
Douglas Alex, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
Ridwaan
Ridwaan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jun 2024
Good
SHeena
SHeena, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 May 2024
Cheer
Cheer, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 May 2024
Poor First Impression but Improved
Check in was stated to be 3pm, we arrived a little after but our room wasn’t ready until
3:45pm. Also upon arrival the full benefits of our Grand Club access were not explained, including breakfast arrangements
Throughout the afternoon we found the team to be very friendly but lacking the attention to efficiency and detail one expects of 4* hotel.
Things reached a head when we were nearly seated at the wrong table for dinner in their C’s Steakhouse. Fortunately we spoke to the Director of F&B who was very understanding regarding all our concerns since checking in. Then everything improved
Throughout dinner both the service and food were great and the following day it was obvious our complaint had been related to The Grand Club team.
Service was then swift and attentive culminating in receiving a complimentary chauffeur ride to the airport.
While our experience didn’t start well, I really appreciate the team for responding to our concerns and taking action to improve our overall experience
As such when travelling though Jakarta again, we will probably revisit the Grand Hyatt.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Apr 2024
excellent location
Sandeep
Sandeep, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
7 Apr 2024
liz
liz, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Mar 2024
Great hotel
The room was quite spacious and the service was amazing.
Brenda
Brenda, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Mar 2024
I stayed there for 2 weeks. Besides the mosque singing loudly everyday at 4am, it was an amazing stay starting with the room number which was our anniversary. The service was great as well.
Mario
Mario, 13-night family trip
Verified Expedia guest review
6/10 Good
27 Feb 2024
Bath towel is not clean and old, should replace with new ones
Chi
Chi, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Feb 2024
One of the best hotel di Jakarta. It’s clean and tidy and nice view. The staffs are polite and excellent customer service. Good transport link and shopping around the area. Beautiful garden and swimming pool.
Tony
Tony, 3-night trip
Verified Expedia guest review
8/10 Very good
30 Jan 2024
Property are nice, food and drinks nut do good.
Dede
Dede, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Jan 2024
Mehmet
Mehmet, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 Jan 2024
CHEK MENG
CHEK MENG, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2023
faisal
faisal, 5-night trip
Verified Expedia guest review
10/10 Exceptional
29 Dec 2023
moulayll
moulayll, 4-night trip
Verified Expedia guest review
10/10 Exceptional
10 Dec 2023
Good to be back with some new outlook around the lobby and room. Things to improve are the amenities. It’s a bit weird to find no body lotion and razor for a 5 star hotel (these two seem to be on request), also wishing the breakfast provides more variant than what they offer now, and limited place to walk around the food counters is a bit concerning when more people having breakfast, but overall it was a pleasant stay xx
Nanak
Nanak, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
2 Dec 2023
love the Christmas decor. Location was convenient for shopping as there are 2 big malls within walking distance. Hotel room is spacious with luxurious amenities
Nadia
Nadia, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Nov 2023
Stephen
Stephen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Nov 2023
Breakfast is nice and lots of varieties as well. Next to Plaza Indonesia and just walk across to Grand Indonesia. Will visit again next time.
Alice
Alice, 5-night trip
Verified Expedia guest review
10/10 Exceptional
16 Nov 2023
Worth the experience
Clean, spacious and modem for a older hotel..
Serena
Serena, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2023
Relaxing and luxurious
A short stay to recover from our international flight and before onward travel to Bandung. The room was spacious with an excellent shower. and long bath. Buffet breakfast was plentiful. The best part of our stay were the lap swimming pool and the evening for cocktails and oysters at the lounge where there was live music and a marvellous view of the fountain roundabout and traffic below.
Triena
Triena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2023
I stay here when I visit Jakarta. Whenever I stay here, I spend good time. Hotel is connected to a shopping mall.