Teraskota Entertainment Center, Jl.Pahlawan Seribu, CBD Lot VII-B, South Tangerang, West Java, 15321
What's nearby
TerasKota - 1 min walk
Ocean Park - 2 min walk
Eka Hospital - 8 min walk
QBig BSD City - 6 min drive
Aeon Mall BSD City - 7 min drive
Getting around
Jakarta (CGK-Soekarno-Hatta Intl.) - 35 min drive
Jakarta (HLP-Halim Perdanakusuma Intl.) - 61 min drive
Pondok Sudimara Station - 8 min drive
Pondok Betung Station - 10 min drive
Serpong Rawa Buntu Station - 11 min drive
Restaurants
Solaria - 4 min walk
Gandy Steak House - 4 min walk
Starbucks - 4 min walk
Bakso lapangan tembak Teraskota BSD - 2 min walk
HokBen - 7 min walk
About this property
Hotel Santika BSD City Serpong
Hotel Santika BSD City Serpong puts you within a 15-minute drive of Aeon Mall BSD City and Summarecon Mall Serpong. Fellow travellers say good things about the overall property condition.
Languages
English, Indonesian
At a glance
Hotel size
150 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age – 17
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for on-site parking
Other information
Designated smoking areas
No stag or hen parties
Property amenities
Food and drink
Restaurant
Coffee shop
Room service
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
What to do
Use of nearby fitness centre
Golf lessons nearby
Working away
Meeting rooms
Conference space (54 square feet)
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 2009
ATM/banking
Banquet hall
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
21-inch LCD TV
Premium cable channels
First-run films
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Premium bedding
Selected Comfort mattress
Free cot/infant bed
What to enjoy
Individually decorated
Separate dining area
Separate living room
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Cash deposit: IDR 200000 per night
Cash Breakage deposit: IDR 200000 per night for guests under 12 years old
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Parking height restrictions apply
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
BSD Hotel
BSD Serpong City
Hotel BSD
Hotel Santika BSD
Hotel Santika BSD City
Hotel Santika BSD City Serpong
Santika BSD
Santika BSD City
Santika BSD City Serpong
Santika BSD Hotel
Frequently asked questions
Does Hotel Santika BSD City Serpong offer free cancellation for a full refund?
Yes, Hotel Santika BSD City Serpong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santika BSD City Serpong?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Hotel Santika BSD City Serpong?
You can check in starting at 2 PM. Check-out time is noon.
Are there restaurants at or near Hotel Santika BSD City Serpong?
Yes, there's an on-site restaurant.
What's the area around Hotel Santika BSD City Serpong like?
Hotel Santika BSD City Serpong is a short 2-minute walk from Ocean Park and 8 minutes' walk from Eka Hospital.
Hotel Santika BSD City Serpong Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Fair
18 Oct 2024
William
William, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
13 Feb 2023
Big Thumb to Eki
Overall is good. I need to give special award to one of check in counter staff name Eki. he made my stay very comfortable. Very helpful staff.
Henry
Henry, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
31 Dec 2022
Hotel tidak dimaintain kebersihannya. Fasilitas tidak dirawat, kamar mandi bau selokan. Pada saat check out, resepsionis meminta 5 star review dan akan difoto. Saya menolak untuk berbohong. Tapi bukan salah staff karena itu permintaan boss atau management nya
windy
Verified Expedia guest review
8/10 Very good
7 Dec 2022
Justin
Justin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 Sep 2022
Great location. The staff was very welcoming and the buffet breakfast was incredible.
STEEVE
STEEVE, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2021
Santika is always great. The staff goes above and beyond to make sure you are welcomed and comfortable.
Verified traveller
4-night family trip
Verified Expedia guest review
4/10 Fair
12 Jan 2020
Closed to mall and a bit noise at night. Sheet not change as requested
Verified traveller
13-night family trip
Verified Expedia guest review
8/10 Very good
1 Dec 2019
Hotel Near BSD City and Teras Kota Shopping Centre
Good hotel near BSD City and teras kota shopping centre. Nice place to stay or transit for a while
Adzuhri
Adzuhri, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
13 Nov 2019
Samad
Samad, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Oct 2019
Ok hotel next to a mall
The towels, sheets, restroom need to be cleaned properly.
Amir
Amir, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Aug 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jun 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
15 Apr 2019
Haryati
Haryati, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
24 Jan 2019
Breakfast menu of the same dry boney chicken in different sauces over 7 days needs attention.
Verified traveller
7-night trip
Verified Wotif guest review
10/10 Exceptional
8 Oct 2018
Jemmi
Jemmi, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
27 Aug 2018
Overall - Great Value
Hotel staff were attentive and lobby staff were always hospitable. The hot buffet breakfast included a large assortment of food and beverage options with dedicated staff to prepare made-to-order eggs, omelets, and pancakes. For afternoon and evening eating options the hotel connects directly to the TerasKota Mall which includes both cafes and restaurants (Western and Asian) and a medium-sized grocery. Overall this is a clean hotel and I would definitely stay here again. Be aware that the Superior Room does not include a mini-fridge. For those who like to charge their phone during the night, I also didn't find a wall electrical outlet near the bed night stand.
Scott
Scott, 4-night trip
Verified Hotels.com guest review
8/10 Very good
1 Aug 2018
Convenient as next to a mall
I checked in almost midnight. Did not get a chance to really enjoy the facilities. In the room there is boiling flask, sugar, cream but I am surprise there is no coffee / tea bags provided. Overall the stay is fine and the reception staff is friendly.
Low
Low, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Jul 2018
DANNY
DANNY, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jul 2018
Night At Santika Hotel
Quite good experience.. but the noise from outside could be heard till the room that made quite diffiicult to sleep well. Service is awesome.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 May 2018
Pretty nice stay with a mall next to it and easily find food
Verified traveller
3-night business trip
Verified Hotels.com guest review
2/10 Poor
12 May 2018
Very not recommended
Very dirty and disgusting
They provide a used slipper and bed sheet and towel was no longer white.
Verified traveller
1-night trip
Verified Orbitz guest review
8/10 Very good
19 Mar 2018
Li Koon Raymond
Li Koon Raymond, 4-night trip
Verified Hotels.com guest review
8/10 Very good
13 Feb 2018
Short stay nothing flashy.
Room was clean, but toilet design including flushing bowl system could be better.
Breakfast was great variety, and the mall has many local food choices - it is food galore.
ROBERT
ROBERT, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2017
Basic Stay
Good Hospitality & Friend Hotel Staff... Key Card not so good. Best is the link way to shopping mall.
General
General, 4-night trip
Verified Hotels.com guest review
6/10 Good
22 Sep 2017
Good value for money but too noisy
Good value for money. Breakfast spread is good with lot of local varieties and western options. Too noisy in the night specially road facing rooms.