6/10 Bagus
18 September 2024
I expected more from this hotel. They put me in a room with poor wifi connection, and you could hear everything from the bar at night. When I complained there was nothing they could do apart from “send a technician” who didn’t show up. Staff are unfriendly and disappear when you need them. The pool is nice but not enough loungers for the size of the hotel. The lighting in the room could be better, bathroom is too dark to put on makeup. Spa area needs to be attended more as there were wet towels everywhere. Breakfast offering was good. I didn’t like that breakfast staff give you half a coffee and expect you to make your own with the cold milk and foam left on the counter. If staff are making coffees, make them properly please. They didn’t know what a french omelette was and instead of asking gave me an over-scrambled burned egg.
Tanya
Tanya, perjalanan 3 malam
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