8/10 Sangat Baik
4 Januari 2025
Great location, hotel stay was average
Hotel is in a great location. The staff are friendly and helpful and the rooms were very clean.
The breakfast was okay - we didn't love it as it didn't vary much each day (only the Asian section), and we found it a bit bland. There were only the same 3 fruits each day on offer too.
The hotel is very noisy - lots of music by the pool which went into the evening. The walls of the rooms are very thin and we had inconsiderate neighbours who'd arrive home at 3am and talk very loudly and play loud music waking us up for 3 nights in a row. They were drunk so didn't care when we went to talk to them about it. Was very glad when they left!
Also I would suggest the hotel installs the soap and shampoo/conditioner canisters in the rooms like they do in the "departure lounge" section. The hotel still uses the small plastic bottles which aren't eco-friendly and often, ours were taken away and replaced when there was still half remaining which was an additional waste.
We also had 2 rooms - in one, the air-con was quiet and cold. In the other, the air-con wasn't very cold, was loud to run and had a bright light which lit up the room. We had to wear our airplane eye masks to block out the light as it was too hot in the room when we tried turning it off. I also wore earplugs to block out the noise.
Bronwen
Bronwen, perjalanan keluarga 7 malam
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