Hotel London Kensington managed by Melia

Beautiful hotel, great location. Had a massive power outage and had to pack up and prepare to move to another hotel, but the staff was very nice during the difficult circumstances. Ended up being able to stayed the power was restored. We LOVED our room. Great style/decor and a second room for our daughter. Some renovations going on and we did have some strange plastic temporary carpet but other than that, the room was nearly perfect! Would definitely stay again and recommend. Gloucester tube stop is across the street and Natural History and National Science Museums just around the corner.

Hotel staff were impeccable! Very attentive, friendly, and polite. Had no hesitation in changing our room after we noted a loud air conditioning unit in our original room.

Perfect location next to metro system. Clean and friendly staff. Would stay again.

Not coming back 😡

Overall, I would not consider it to the standard of Melia hotels, so don't be influenced by the name. The hotel is partly under renovation, but there is no loud noise in the morning. We arrived late at night and had to change rooms 3 times because the air condition was not working (there was a fan in the room), then we were booked into a room that was already occupied and walked into someone sleeping there. The rooms are very small, old and only the bathroom is renovated (although not exceptionally nice). The carpet floors and furniture are clearly quite old. Location is alright, although it is more residential. Staff was very helpful and nice. Great breakfast!