6/10 Bagus
17 Mar 2026
The best thing about this hotel is the concierge Omar. I had confirmed my reservations twice as I needed a special room and it still was not available when I arrived. They did give us what was supposed to be a better room but it was the same as the one in the picture I reserved with one accommodation missing. Then they moved me to the “correct room” the next night but it was not the room I reserved per website so I did ask for the correct room so they did give me a larger room the next two nights even though it was still not the same one I originally booked. Most of the staff was friendly and the room was mostly clean but what made it worth the stay was the amazing service provided by the concierge who truly went above and beyond to make our trip a memorable experience
Eileen
Eileen, perjalanan keluarga 4 malam
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