When you stay at Ace Hotel Kyoto, you'll be within a 15-minute walk of Nishiki Market and Kawaramachi Street. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Free bike rentals and a garden are other highlights. Fellow travellers like that it's only a short walk to public transportation: Karasuma Oike Station is steps away and Marutamachi Station is 9 minutes.
Languages
English, Japanese, Korean, Portuguese, Spanish
At a glance
Hotel size
213 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 20
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
One child (aged 12 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 15 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Baby bath
Bed rails
What to do
Shopping
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Facilities
1 building/tower
Built in 2020
ATM/banking
Safe-deposit box at front desk
Garden
24-hour fitness centre
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Bike parking
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Hand-held shower heads
Portable shower seat
Height-adjustable showerheads
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Wet bar
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Free international and long-distance calls
Food and drink
Fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Special features
Dining
Mr. Maurices Italian – This restaurant overlooks the garden. Guests can enjoy drinks at the bar.
STUMPTOWN – On-site coffee shop. Open daily.
PIOPIKO – This bar specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveller Hot List.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
Fees & policies
Refundable deposits
Deposit: JPY 15000 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 4800 for adults and JPY 4800 for children
Hosted evening meal costs JPY 5500
Renovations and closures
The property will be renovating from 1 August 2024 to 3 January 2025 (completion date subject to change). The following areas are affected:
One of the dining venues
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for JPY 6215.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of JPY 14300 per pet, per night
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto
Frequently asked questions
Does Ace Hotel Kyoto offer free cancellation for a full refund?
Yes, Ace Hotel Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ace Hotel Kyoto?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 15 kg per pet. There's a charge of JPY 14300 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Ace Hotel Kyoto?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Ace Hotel Kyoto and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a 24-hour fitness centre and a garden.
Are there restaurants at or near Ace Hotel Kyoto?
Yes, Mr. Maurices Italian offers Mexican cuisine and garden views.
Does Ace Hotel Kyoto have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Ace Hotel Kyoto like?
Ace Hotel Kyoto is in Karasuma, a short 2-minute walk from Karasuma Oike Station and 10 minutes' walk from Nishiki Market. Travellers give top marks for the hotel's prime location.
Ace Hotel Kyoto Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Dec 2024
Great hotel
Hotel was in a great location. Style of hotel was very updated and hip. The staff were very helpful when needed. The cleanliness was outstanding.
Stumptown Coffee shop was not only fantastic but the baristas were very friendly and made excellent coffee drinks. I will stay there next time I visit.
Donna
Donna, 8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Zhiyang
Zhiyang, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
hyeyoung
hyeyoung, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Benjamin
Benjamin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Taylor
Taylor, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Hyokang
Hyokang, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Jorge
Jorge, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Gorgeous design with spacious rooms
Every corner of the Ace Kyoto has been beautifully designed. Check in was smooth and easy and the team shared maps full of local recommendations for where to eat nearby. The front desk generously arranged our taxis every morning for exploring. There’s a shopping atrium attached to the hotel that was perfect for browsing during a rainy afternoon. Our room was gorgeous and the shower was 10/10. We never had to wait for an elevator and the breakfast offerings were varied and delicious, especially the French toast. The stay far exceeded my expectations.
Alison
Alison, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Fantastic hotel in Kyoto
Great hotel in the middle of Kyoto. Right by a subway line. The quietest hotel I’ve ever stayed at. Excellent front desk that helped with all of our needs. The lobby has a fun hip vibe that is similar to other Ace Hotels. Great Stumptown coffee in the lobby as well. Will definitely stay again!
Michelle
Michelle, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
Orit
Orit, 5-night trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Sarah
Sarah, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Great stay in Kyoto
Ace Hotel is situated in a great location and very walkable. This was most important to my husband and I. The staff were all courteous and will do their best to help you in any way they can. Highly recommended
Thy
Thy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Neil
Neil, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Funky hotel in the downtown
A very cool hotel, which gives hipster vibes in close proximity of Kyoto’s Nishiki Market.
Krzysztof
Krzysztof, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Beautiful Ace
Amazing stay at the Ace Hotel Kyoto! Beautiful hotel with a good amount of space in the rooms, excellent coffee shop downstairs and a convenient, easy location to explore from.
Elizabeth
Elizabeth, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
HYUNJIN
HYUNJIN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
YuHan
YuHan, 6-night family trip
Verified Hotels.com guest review
6/10 Good
7 Oct 2024
MIN KYEONG
MIN KYEONG, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
B H
B H, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Excellent Kyoto Stay
Excellent stay, priority was super clean & modern, great location for dining. Staff were courteous & helpful, loved the record player in room
Dennis S
Dennis S, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Ace Hotel is in a great central location. It is a beautiful hotel. The historic rooms are the best by far. We loved the adjacent outdoor mall that had cute shops and great food offerings.