Wonderful hotel. Clean, bright, warm, comfortable public areas. Truly attentive and pleasant staff (some 'good customer service' training obvious there). Restaurant a very pleasant area to dine. Breakfast buffet perfect, Sunday carvery amazing, made even better by a 2 for 1 offer! Rooms clean and comfortable. Minor issue was that bathroom had an unpleasant odour - musty drain smell - but we could shut the door on that one! Slight mix up on arrival regarding whether we had paid in advance for breakfast. We had indeed already paid but looks like the issue was the fault of the booking agent rather than the hotel. However, although we were told this had been resolved, we arrived for breakfast next morning to be told we had to pay. Was again resolved quite quickly but a little embarrassing at first. Lack of communication between front desk and restaurant I assume. None of the above however impacted on our enjoyment of the stay.