Dorint An der Messe Köln

centrally located, awesome breakfast and German Clean!!

On arrival, we were given a room which, when we went to it, had obviously been smoked in. However, when we approached reception about this, we were given another room at our request. This room was much better. The spa area was good and very welcome after a day in the city. The breakfast choices were good and plentiful. The hotel is a distance from the city centre, but there is a tram which stops just outside. We found the reception staff helpful but VERY impersonal. It would have been good to have a warmer welcome such as 'We hope you enjoy your stay' and, on leaving, 'Hope to see you again'.

I have used the dorrint for the last five years and this time it was more apparent that the hotel was less attractive that it was 5 years ago . We booked a superior room again but little things marred the stay and on reflection made us think we need to change to somewhere else. The breakfast this time was not included so we paid the 26 euros per person to eat in the restaurant but myself and partner and our friends after using the facility found the selection limited and even bland from our previous visits the cooked selection was or had been left for a period of time. We used the bar facilities in the evening this after a pleasant walk from the Dom but again from past experience we found nothing positive to compare with from the past visits .

Staff were very friendly and welcoming, room was warm and very clean. Didnt realise we had tea and coffee making facilities until the last day, they were not in an obvious location. The double room we booked didnt initially have a double bed but two single beds pushed together. After speaking to the reception we were moved to another room straight away. Hotel was a great location to travel into and around Cologne.

Part of a longer trip so was only here for one night but great reception and handy for where we wanted to be. Room was spacious and comfortable and great views

Good location with tram stop right outside, and 5 stops to the centre of town.

A handy base to explore the city. A quiet and comfortable hotel. The breakfast buffet was great!

Excellent if not the cheapest, very good breakfast and location for work was brilliant, very well run would stay again when in Koln

Where do I start..the pool was not heated so too cold in the winter. On the last day I got locked out of my room although requested late check out the day before. I was standing there in my rope for over 30 minutes as noone could help me right away for security reasons. Funny because speaking of, the day before our second key card for the hotel room was taken by the cleaner personnel. We only stayed 2 nights but anyone could have made a copy and enter our room while we were out. So all together a terrible organised hotel. The staff should have: A. Extended my hotel entry card the minute I called for late check out, so I dont get locked out of my room like an idiot in the morning and B. have higher standards in personell and offered us new key card's when we reported (!) one "stolen" yes, although im sure the cleaner only accidentally took the card, its technically stolen. Over 200 pounds for 2 nights, and they charged 2.50 for the spa ropes. (Seriously?) Ridicilous.

The stay was ok, the hotel was very clean. However, as I was there for a business trip internet is essential for me. Nowhere I was able to connect to the internet (also no paid wifi). For this reason, I do not think I will be coming back.