Pelangi Bali Hotel & Spa

Check in was at 2pm, after leaving our luggages with the hotel and going for a walk when we came back the room wasn't ready yet; so my partner and I ordered a light lunch from the hotel restaurant.My salad nicoise was very testy but the tuna was a bit overcooked, my partner fried chicken was not fully cooked, tasted bland the coating was rough, it felt like it was cooked by a first timer in the kitchen.The room was ready at 2.20pm.When we got to the room I had the feeling the room wasn't the one we booked, as I remember seeing a spa in the bathroom and a partial sea view when I booked but I had no evidence of their mistake, as hotel.com.au site didn't have all info and pics of what we booked so we decided not to say anything.The room itself was really nice but I felt disappointed with the cleaning which was not to my standard, in the bathroom there were yellow stain. underneath the toilet seat, and on the tiles next to the toilet, the electric plug had brown stain faucets have never been cleaned/polished and therefore showed a build up of calcium and water spot, the floor in the bathroom as well the room never seen a mop, we couldn't walk barefoot without getting the sole of the feet black.We loved the staff, which was very polite and helpful, the pool area and pool bar, cocktails where amazing, not expensive and breakfast with so many choices and really testy.The hotel is in a superb area facing the beach on one side and so many shops, bars and restaurants on the other.

very old and run down hotel, surrounds were not kept in good condition, room balconies a joke and dangerous due to size. Room amenities were disgraceful, no hair conditioner, no body lotion etc.Front desk staff were not flexible and would not allow a taxi pick up only their "mafia" taxi service. Restaurant was a joke, it has a good rooftop area which they would not open.

Great location in Seminyak! Breakfast included was nice

The hotel staff were extremely friendly and obliging. The physical features of the resort are really 3 star. Wi-fi was quite good as was the breakfast. The pool was very good for children over the age of two.

Nice hotel. They didn’t go above and beyond with service like some Bali hotels; however, they treated us very well! The swim up bar and pool area is super enjoyable on a hot Bali day.